IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

University Computing Facilities

University Computing Facilities (UCF) provides technology learning spaces throughout Marshall University’s Main Huntington Campus. Our facilities provide an assortment of learning spaces that range from general individual-use computer stations to computer lab classrooms.

Our main and largest learning space is Drinko Library, which includes the 24-hour Study Center, three floors of individual-use computing stations, multiple Study, Team, and Collaboration rooms, and two Training Rooms with laptop computers.

UCF maintains four computer lab classrooms: two in Corbly Hall, one in Smith Hall, and one in Harris Hall. In the Memorial Student Center, UCF maintains the Marco’s Computer Lab. Support for these facilities is provided by the UCF staff at the Study Center Desk in Drinko Library and can be contacted by calling 304-696-3249.

The Drinko Study Center is located on the north side of the first floor of the Drinko Library. The Study Center contains individual-use Windows computer stations, 2 Study/Team Rooms, and a Pharos Printing Station. The UCF assistance desk is located inside the Study Center.

Drinko Study Center Hours

For inclement weather closure of the Drinko Study Center, refer to https://www.marshall.edu/it/inclement-weather-procedures/ 

In addition to the Study Center, the first floor houses the remainder of the Drinko Learning Commons area, and 4 Study/Team Rooms. This area includes Mac and Windows computers for general use and areas to study individually or as a group. Also, located on the first floor is one of our training room, DL138. DL138 is a training room with  an instructor station that can display from the instructor’s PC, a laptop, or from an overhead projection slide. Drinko’s Second Floor contains individual-use Windows computer stations, 10 Study and Team Rooms, one large Collaboration Room, and a Pharos Printing Station, located by the elevators. There is a quiet reading area and a team collaboration area.

Corbly Hall 330 is a computer lab classroom that has 40 Windows computers for students to use and one instructor station. The instructor station can be displayed to a projector from the instructor’s PC or a laptop. The instructor station is also equipped with a touchscreen monitor. This classroom can be reserved for classes but is open for the general student, facility, and staff use when not reserved. Corbly Hall 332 is a computer lab classroom that has 47 Windows computers for students to use and one instructor station. The instructor station can be displayed to a projector from the instructor’s PC or a laptop. The instructor station is also equipped with a touchscreen monitor. This classroom can be reserved for classes but is open for general student, facility and staff use when not reserved.
Smith Hall 532 is a computer lab classroom that has 29 Windows computers for students to use and one instructor station. The instructor station can display to a projector from the instructor’s PC or a laptop. This classroom can be reserved for classes but is open for the general student, facility, and staff use when not reserved.