The following Marshall University resources may be consulted in confidence:
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Marshall University Counseling Center
- 24/7 Emergency Service
- 304-6963111 / 304-696-2550
Located on the first floor of Prichard Hall, the Counseling Center offers professional therapeutic services that can assist students with mental health, academic, career, and personal needs. Counseling services are confidential and free for Marshall University students. The Marshall University Counseling Center’s primary goal is to support the mission of Marshall University and the Division of Student Affairs by providing support and assistance to develop students’ personal growth, academic success, and mental health. The Marshall University Counseling Center recognizes and supports the diverse needs of students through counseling, educational, assessment, outreach, and training activities.
If the situation is already a medical emergency (Injuries, substance overdose, etc), please call for an ambulance first and then contact their crisis line for follow-up care. Should a crisis occur during regular business hours (8:00 a.m. to 5:00 p.m., M-F), you can go to the South Lobby of Prichard Hall (by the ramp) for assistance or call 304-696-2550. For after-hours crises, do not come to Prichard Hall – instead call 304-696-3111 or 304-696-2550 and select the appropriate option after listening to the pre-recorded list of options.
Faculty and staff who become aware of a student’s crisis situation may walk that student to the Counseling Center for immediate assistance during business hours, or they may assist the student in calling 304-696-3111 and selecting the Crisis Counselor option from the available options. If the student is not with you, instead select the option to speak with our Front Desk or MUPD.
Learn more about the Marshall University Counseling Center
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Marshall University Student Health Services
- 304-691-1100
Student Health Services at Marshall Health include the diagnosis and treatment of illnesses and minor injuries such as:
- Cough, cold, flu, sore throat, ear infections
- Migraine, nausea, vomiting, diarrhea
- Rash, minor allergic reactions
- Sprains
They also offer routine, non-surgical office procedures, limited lab and x-ray services and referrals to specialists if necessary.
Free transportation is provided to students on all TTA bus routes including to the Student Health facilities. Students must present their MUID when boarding TTA buses. Students can download Route Shout 2.0 for route and schedule information. For more information call 304-529-RIDE and speak with a TTA Dispatcher.
Learn more about Marshall University Student Health Services
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Marshall University Employee Assistance Program
- 888-293-6948
- There are multiple ways to connect to a therapist, counselor, and other tools to help you. They are available 24/7. HR Services will be happy to answer questions and provide further assistance if needed at benefits@marshall.edu.
Marshall University offers an Employee Assistance Program (EAP) through The Standard Health Advocate. This is your place to find tools to support your mental, emotional, physical and financial well-being. You can browse the extensive library of resources, including articles, videos, forms, locators and more. They offer multiple ways to get connected to therapists, counselors and other tools to help you. View EAP program description. and the monthly newsletter.
Participation in the program is completely confidential and free of cost to the employee. Additional services, above and beyond what’s offered in our employer provided package, including referral services may be billed to the individual’s insurance policy.
Learn more about the Marshall University Employee Assistance Program
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Marshall University Behavioral Health Center
- 304-696-3751
- COHP.BHC@marshall.edu
As an integral part of the Marshall University Behavioral Health Center (BHC) and in keeping with its mission, Outreach develops relationships with their campus community by extending the services of clinical counselors beyond the physical site to the campus as a whole. They cast a wide net and are intentional in planning systematic, and creative psycho-educational programming that emphasizes a multicultural and developmental perspective on prevention, wellness, and student self-help. They collaborate with other staff and programs within the broader campus and Tri-State community as well as with other departments and units to enhance the general campus climate. The Marshall University (BHC) values a campus climate that provides a safe and optimal learning environment for all students. In keeping with this mission, the BHC is committed to providing leadership in areas of diversity that include but are not limited to LGBT populations, international student populations, first generation college students, and cultural/ethnic minority student populations.
Learn more about the Marshall University Behavioral Health Center
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Marshall University Psychology Clinic
- 304-696-2772
The Marshall University Psychology Clinic has been established by the Department of Psychology to serve as a training facility for graduate students enrolled in the Clinical Psychology program at Marshall University and to provide high quality, low cost psychological services to individuals on the campus and from the local community.
Learn more about the Marshall University Psychology Clinic
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Student Support Services TRIO Program
- 304-696-3164
- sss@marshall.edu
Student Support Services is a federally funded TRiO grant program. You may have heard of other TRiO programs like Upward Bound and Talent Search. TRIO programs help support low-income and first-generation college students overcome barriers to higher education, including class, social, academic and cultural challenges.
Learn more about the Marshall University Student Support Services TRIO Program
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Women’s Center
- 304-696-3888
- wcenter@marshall.edu
The Women’s Center at Marshall University began as a modest initiative on the ground floor of Old Main. Since then, it has evolved into a vital hub of support, education, and empowerment for both the campus and the broader community. It is committed to providing compassionate care, informed guidance, and essential resources to the Marshall community. Through its work, it empowers individuals to face life’s challenges with resilience, confidence, and strength.
Learn more about the Marshall University Women's Center
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Violence Prevention & Response Office
- 304-696-5701.
- hager135@marshall.edu
The Violence Prevention & Response Program is dedicated to creating and maintaining a safe and respectful campus environment by leading comprehensive and collaborative prevention initiatives, fostering a culture of community responsibility, and offering advocacy and support services to victims of sexual & interpersonal violence.
Learn more about the Marshall University Violence Prevention & Response Office
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Office of the Ombuds
- 304-696-2438 or 304-696-2788
- ombuds@marshall.edu
The Ombuds Office at Marshall University offers a confidential, impartial, informal, and independent resource for students, faculty, and staff. Rooted in the Swedish concept of “ombuds,” meaning “ear to the people,” the office provides a safe space to voice concerns, explore options, and receive guidance. As a member of the International Ombudsman Association, it adheres to professional standards that prioritize confidentiality, fairness, and autonomy. Whether you’re seeking a listening ear, help navigating university processes, or support preparing for a difficult conversation, the Ombuds Office is here to help.
Learn more about the Marshall University Office of the Ombuds