Information Technology

[IMPORTANT IT SERVICE NOTIFICATION]: Effective Change to Your University Password

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What’s Changing?

On May 13, 2025, Marshall University Information Technology (MUIT) updated the marshall.edu password standard for all new and changed passwords, enhancing security and aligning with university policy ITP-1 guidelines and best practices.   (www.marshall.edu/policies)  Below are the updated requirements:

Updated Password Requirements:

  • Minimum length: 12 characters
  • Must include at least three of the following:
  • Uppercase letter
  • Lowercase letter
  • Number
  • Special character (! *$%)
  • Must be unique and different from any previously used password
  • The last 500 passwords will be remembered (previous passwords cannot be reused)
  • Account lockout: 10 minutes after five consecutive failed login attempts
  • No maximum password age (passwords will not expire unless changed by the user)

Action Needed:

If you have not changed your Marshall account password since May 13, 2025, beginning Tuesday, September 9, 2025, your account may prompt you to complete a password reset upon the next sign in.  You’ll receive an email indicating when the change will officially take place.

You may proactively change your password today by following the directions found on Reset or Change Marshall (MUNet) Account Password .  Once your password has been changed, you will use this new password for logging onto Marshall computers and services.

This is a one-time change, and you will NOT be asked to update your password again through this process.

Security Tip:

Legitimate MUIT password change notices:

  • Come from marshall.edu e-mail address
  • Are announced in advance
  • Direct you to official marshall.edu webpages

Phishing attempts often:

  • Create urgency (“change it now or lose access”)
  • Use unfamiliar sender addresses or domains
  • Link to non-marshall.edu sites

When in doubt, check first: Contact the MUIT Service Desk (contact information below) before clicking suspicious links or entering your credentials.

Additional Support:

For Additional Information and Technical assistance please contact:

MUIT Service Desk  

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