Main News

Welcome New Employee – Azyn Chahryar

Welcome to our newest employee, Azyn Chahryar.

Azyn is our new Office Administrator and has a BBA in Management Information Systems from Marshall University.  Azyn says, “I love the opportunities to learn new things and technologies.  I am a naturally curious person and I’ve always wanted to learn how things work, so getting to see how everything runs is really cool.”

Here’s some other fun facts about our new employee:

Favorite Vacay Spot: Ohahu, HI – It is a small island, but it has so much beauty and adventure!
Currently Watching/Binging: Right now, I can’t get enough of Shameless, Grey’s Anatomy, and Black Mirror
Hobbies/Pastimes: I have been playing the piano since I was about 9 or 10, so I love having some spare time to play. On my free weekends, I travel the state with my best friend and we go to cool places we haven’t seen before. I also have a side business with photography. I love taking pictures, and it allows me to meet so many awesome people and create something beautiful for them.

Connect with Azyn on LinkedIn.

We Are….IT! Double Feature Friday – Ryan Adkins & Dave Daniel

This week is a “Double Feature Friday!” MUIT is spotlighting two of our employees, Ryan Adkins and Dave Daniel, that recently took part in the Highlands Museum & Discovery Center’s fifth annual “Dancing With Our Stars,” philanthropic event. During this event, local “celebrities” are paired with professional dancers to compete against each other for the mirror ball trophy. This event was attended by more than 550 people, and was the largest financial gain the Museum had seen in the event’s history. This year has broken all previous fundraising records held over the last five years.


Ryan and his partner Mary (pictured above left) moved on from each round based on the number of $1 votes they received, which is set aside for charity. The competition brought about a wide variety of dance styles from country all the way to Bollywood. Events like this are just one of Ryan’s many interests. Dave and his partner Lauren (pictured above right) also had a great time participating. While Ryan was the professional in his duo, Dave was the celebrity. He is well-known in his hometown of Ashland, KY, where the event is held every year. To get to know more about Ryan and Dave, check out their bio features below.


Ryan Adkins, Classroom Support Technician (TECI)








What degrees do you hold? 
B.A. & M.A. in History
Both from Marshall University

How would you describe your role in 10 words or less?
I provide technology support for TECI classrooms.

What is your favorite thing about working in IT or at MU?
When I can help show somebody how to use technology in a way they’ve never considered, or that makes their job easier. That’s a great feeling.

What is your favorite restaurant in the Huntington/Charleston area?
Too many to choose from, but right now fried tofu in the pad thai at Surin of Thailand is at the top of my list!

Favorite vacation spot? 
The mountains or the beach, as long as there are no people nearby.

What are you currently watching/binging?
“Psych!” You know that’s right.

What are some of your favorite pastimes or hobbies? 
Everything from sci-fi/fantasy books and video games to building my own light saber out of hardware store parts and circuit boards.

Plug in your LinkedIn!

How can someone from our community reach you?

Dave Daniel, ASAP Lead










What degrees do you hold?
Bachelors – Management Information Systems
Masters – Technology Management

How would you describe your role in 10 words or less?
Banner System Security Administrator, BDM/Workflow Administrator and Database Analyst.

What is your favorite thing about working in IT or at MU?
I love being on a campus and the way that it is constantly new and vibrant. Continually being engaged with new ideas and cultures in an incredible valuable thing to have at a workplace.

What is your favorite restaurant in the Huntington/Charleston area?
21 at The Fredrick.

Favorite vacation spot?
St. Augustine, FL. I got married there and my family has a place just south of there that we go visit a few times a year.

What are you currently watching/binging?
MindHunter, ridiculously interesting and good.

What are some of your favorite pastimes or hobbies?
My family is my #1 past time. I also co-own a Social Media Marketing & Consulting company, The Social Rip, and also Chair a Non-Profit, Build Ashland, in my hometown of Ashland, KY. I absolutely love doing both of these hobbies. It allows me to get to work with local government, other non-profits, local businesses, and meet some really good people. Plus, it brings help to so many in need, which is what it’s all about.

Plug in your LinkedIn!

How can someone from our community reach you?

We Are….IT! Feature Friday – Crystal Stewart

Welcome to the first installment of “Feature Fridays”. Where we sit down with employee of the Information Technology Department and learn about their favorite things about not only their positions, but Marshall University.

Crystal Stewart, IT Client Engagement Manager

What degrees do you hold?
BBA – Accounting
MS Adult Education
All obtained from Marshall University

How would you describe your role in 10 words or less?
Faculty and Staff Training, Services Marketing, Student Liaison, Social Media

What is your favorite thing about working in IT or at MU?
I love the Marshall family and working with students!

What is your favorite restaurant in the Huntington/Charleston area?
21 at the Frederick

Favorite vacation spot?
The beach.

What are you currently watching/binging?
Black Mirror on Netflix

What are some of your favorite pastime activities?
I love crafty creative stuff with planners, photography, sun worshiping, and volunteering for AKPsi.

Plug your LinkedIn!

How can someone from our community reach you?

Safer Internet Day!

Today, February 6, 2018, is Safer Internet Day (SID), a worldwide event aimed at promoting the safe and positive use of digital technology for all users, especially children and teens. This year’s SID theme—Create, Connect and Share Respect: A better Internet starts with you—encourages everyone to play their part in creating a better, safer, and more secure Internet.

NCCIC/US-CERT encourages users to view the Safer Internet Day website to view tips.

Safer Internet Day 2018 logo

Tax Identity Theft

Reminder:  Use caution during tax season to protect yourself against tax identity theft scams!










Marshall University Information Technology (MUIT) wants to warn the Marshall community to be on the look-out for Tax Identity Theft scams. Many federal agencies are offering information and resources to help consumers learn to protect themselves from tax-related identity theft and Internal Revenue Service (IRS) imposter scams.
MUIT along with the National Cybersecurity & Communications Integration Center (NCCIC) and the United States Computer Emergency Readiness Team (US-CERT) encourage consumers to review IRS publication Taxes.Security.Together. and NCCIC/US-CERT Tip Preventing and Responding to Identity Theft. Users can also participate in a series of free webinars and chats on avoiding tax identity theft, hosted by the Federal Trade Commission, IRS, Department of Veterans Affairs, and others.
For more information about Information Security at Marshall University please visit our website: .

MU Alert Test – Spring 2018

Marshall University will be conducting a test of the MU Alert emergency messaging system on Wednesday, January 24, 2018 at 10 a.m.. This is an opt-in service available to MU community members. Subscribers are asked to be sure they receive a message by noon on Wednesday, and if necessary update their contact information via the myMU interface. If the information is correct and no message was received, please email with details on which method (text, email, and/or voice) did not work and the details for each pertinent method. Please sign up or update your information prior to 5:00 p.m. on Tuesday, January 23rd to be included on the test.

Additional information is available on the MU Alert website.

Tech-Up – Spring 2018

All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.

Scheduled dates are:

Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)

Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.

“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.

Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.

For additional information, visit our TechUp page or contact Tiffany Bowes, or call 304-696-4801.

Microsoft Home Use Program

The Marshall University IT team receives occasional questions from faculty and staff about the Microsoft Home Use Program (HUP for short). Hopefully this article will help answer a number of those questions.

Several times a year, e-mail offers are sent out from the Microsoft Home Use Program advertising a $9.95 upgrade for Microsoft Office. These are often legitimate messages – see a recent example of one of these messages inserted into this post. TakeOfficeHomeForTheHolidays You are receiving these offer e-mails because of a previous purchase of Microsoft Office for your personal/home computer. If you no longer wish to receive these offers, see the Frequently Asked Questions section below on how to unsubscribe from these mailings.

Before you pay $9.95 to upgrade, please read the rest of this message below…

If you are currently a Marshall faculty or staff member, you are eligible for ‘Home Use Rights’ under our Microsoft Campus Agreement. You do not have to buy a license, but there is a nominal fee charged by the vendor to cover  software distribution costs. In most cases you should use your access to Marshall’s Microsoft Office365 services to download the no-cost install media for your home/personal computer. If you are no longer a Marshall University employee, but still have an active student status, you can also use access Office365ProPlus media as described below.

Frequently Asked Questions

  • Can I use Microsoft Office365 ProPlus Media on a Personally Owned PC/Windows or Apple Macintosh OS?
    Yes. the Microsoft Office365ProPlus download is intended for PERSONALLY-OWNED machines. There are separate versions for Microsoft Windows PC’s and Apple Macintosh OS X computers.
  • Is there a difference in Microsoft Office365Pro and the Office 2016ProPlus software installed on my University-owned computer?
    Yes, a few. Functionally, both products are still Microsoft Office – Word, Excel, Outlook, etc. You still have a choice of ‘new’ (Office 2016) or ‘previous’ (2013) releases. However, with the Office365 release, Microsoft provides new feature updates directly to you through the ‘Windows Updates’ (for PC’s) or ‘Microsoft Updates’ process (for Mac). These updates may appear on a different release schedule than your University-owned computer. You will still have the option to ‘accept’ or ‘defer’ these major updates. You may wish to maintain the same major version (e.g. Office 2013 vs. Office 2016) running on both your personally- and University-owned computers.
  • Where can I get more information on accessing Office 365 software for my personal computer?
    Please visit the Marshall IT website for additional Microsoft Office 365 information for more details.
  • What is an eligible employee for purposes of the ‘Home Use Program’?
    Microsoft defines ‘eligible employee’ as follows… “those individuals who use the covered licenses at work are eligible to purchase these Office applications for use on a personal device during the term of their employment. This temporary license expires with the employer’s Software Assurance coverage, or upon termination of employment with the covered organization.” –
  • How can I request Microsoft/DigitalRiver to stop sending me these upgrade offers?
    Locate the recent e-mail message in your inbox (Subject: Take Office Home for the Holidays). At the very bottom of the message, locate the ‘Click here to unsubscribe’ web link. This will take you to a webpage which will already contain your e-mail address. Click the [Unsubscribe] button. That’s it.

Please direct any additional questions to the Marshall IT Service Desk and we can update this list of frequently asked questions on the IT website.


Jon B. Cutler | Chief Information Security Officer | Marshall University | 1 John Marshall Drive, DL-324 | Huntington, WV 25755-2066 | U.S.A. |Office: +1 304 696 3270

Use Eduroam for secure WiFi at participating institutions when traveling

Marshall University’s Information Technology Department’s continued partnership with Eduroam, a WiFi authentication service, allows Marshall students, faculty and staff to access wireless networks from other participating institutions while they are off-campus.  Eduroam is available at more than 12,000 locations worldwide, including more than 450 colleges and universities. In addition, it provides high speed roaming to over 69 countries.  If you are a student, faculty or staff member who will be traveling over winter break, keep this available service in mind and log into Eduroam at a participating campus near you and have access to a secure WiFi network.

Students, faculty, and staff can use their Marshall University email address and password to access the network. Just as members of Marshall’s community can take advantage of this opportunity while away from campus, individuals visiting Marshall University from a partner Eduroam institution can access WiFi connection without requesting “MU guest “credentials.

For more information visit eduroam-U.S. website or contact the IT Service Desk.

-Kristin Salustro, MUIT Marketing Intern


macOS High Sierra – Critical Security Update

This is an important computer security bulletin from Marshall University Information Technology team directed at Marshall University students, faculty and staff who own or use an Apple Macintosh computer. Apple has released a critical security update which should be applied to all computers which are running macOS High Sierra 10.13. Marshall University IT staff are working to address this issue on University-owned devices; students, faculty and staff need to be aware of this issue needs addressed on personal-owned devices.

What computers are at risk?

If you have an Apple Macintosh computer which is running the current release of macOS High Sierra 10.13 or 10.13.1, you are at risk and need to apply this update ASAP. If you are still running macOS Sierra 10.12.6 or earlier, this update is not needed.

How do I check which version of macOS in on my computer?

Click on the ‘Apple’ icon menu (in the upper left corner of your computer), and select ‘About This Mac’. You should see a pop-up window which will list the operating system name and version (see below):


How do I check for and apply needed software updates?

If your computer shows ‘macOS High Sierra Version 10.13 or 10.13.1’, click on the ‘Software Update…’ button in the lower-right of the pop-up. This will launch the Apple ‘App Store’ utility. Click on the ‘Updates’ menu and apply any needed updates. If the App Store shows ‘No Updates Available’, be sure to confirm that these 2 critical updates ‘MacOS 10.13.1 Update’ and ‘Security Update 2017-001’ are listed as being installed:

Please review the links below for further information and assistance

  • Apple Security Update 2017-001

  • Apple releases macOS High Sierra Security Updates

  • Marshall University IT Service Desk

  • Marshall University IT Information Security Team