Parent & Family Information

Confidentiality | Grades | Full-time and Academic Standing | Marshall Parent Resources | Parent Responsibilities | Student Responsibilities | Student Health Services

We’re here to help your student achieve their educational goals. The Office of Student Services promotes undergraduate students’ collegiate and personal growth by providing an understanding of

  • the academic programs offered by the College of Science,
  • course offerings,
  • tips for achieving academic success so students remain on track for graduation,
  • the College of Science’s and Marshall University’s policies and procedures,
  • resources available at Marshall University to students, and
  • career opportunities.

Academic Advisors assist students in

  • developing course schedules which consider the student’s academic and career goals,
  • understanding the academic requirements the College of Sciences and Marshall University,
  • understanding Marshall University’s policies and procedures,
  • establishing academic and career goals, and
  • finding resources to help students with academic or personal difficulties.

In addition to academic advisors, your son or daughter will be assigned a Faculty Advisor who will assist the student with career directions.

Student responsibilities are to

  • accept full ownership for their decisions and actions;
  • prepare for advising sessions and bring appropriate resources or materials;
  • follow through on actions identified during each advising session;
  • become knowledgeable of and adhere to institutional policies, procedures, and requirements; and
  • evaluate the advising system, when requested, in order to strengthen the advising process.

Parents can assist their child by

  • assisting your young adult in discovering their strengths and weaknesses;
  • encouraging them to establish strong relationships with Academic Advisors and faculty;
  • maintaining open communication about grades and academic progress;
  • supporting your young adult efforts to be academically successful
  • celebrating your young adult victories; and
  • encouraging him or her to seek out help when difficulties arise.


Unfortunately, the Federal Educational Rights and Privacy Act (FERPA) prohibits College of Science faculty and staff from releasing information to parents concerning their child’s grades, class attendance, performance, or other specifics. We understand that you may be paying for your son or daughter to attend Marshall; however, as a public institution, please understand we cannot and will not release confidential information. Academic advisors are happy to answer parents’ general questions about Marshall University and the College of Science’s policy and procedures, resources, and academic programs. We strongly encourage all students to discuss their academic progress with their family.


Grades are not mailed out. Students must log-on to myMU to receive final grades. Only Freshmen receiving a D or F at mid-term will be mailed a letter concerning his or her grades.

Full-time and Good Academic Standing

Maintaining full-time status (12 credit hours per semester) is often important for health insurance coverage and eligibility for financial aid/scholarships.

  • Contact your health insurance provider and the Office of the Registrar (304/696-6410) for enrollment verification.
  • Contact Financial Aid for the rules concerning scholarships and financial aid.

Marshall University’s Parent Resources

Parent and Family Services can assist you and guide you through the resources and administrative processes of the university. You can contact them with questions about campus, housing, student organizations, or anything concerning your role in your student’s college success.

Visit Parent & Family Services

Student Health Services

The purpose of the Student Health Services is to provide health care services for acute illnesses to students. The Student Health facilities are located at Cabell Huntington Hospital. To locate the office, please enter on the ground floor and go up one floor to the family practice area. Transportation is provided to students to the Student Health facilities free of charge by Cabell Huntington Hospital shuttle. It picks students up at 9:00am and 1:00pm on the 5th Avenue entrance to the Memorial Student Center (MSC). For the return to campus, you can be picked up at the Student Health entrance at 11:00am and 3:00pm. Student Health Services hours are from 8:00am to 10:45am and 1:00pm to 4:00pm Monday through Friday when classes are in session. Students may show up to see a doctor without an appointment, but an appointment is highly recommended to avoid potentially lengthy wait times.

Visit Student Health Services