The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog. We provide support around the clock to help support your technical assistance needs.
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News
[Service Provider Maintenance]: Panopto Maintenance (4/12/25)March 26, 2025The Panopto Lecture Capture system will be undergoing scheduled maintenance ...
[IMPORTANT INFORMATION] – WiFi Connectivity Best PracticesMarch 25, 2025Marshall University Information Technology (MUIT) understands how important reliable WiFi ...
[Unplanned Outage]: Network Outages TodayMarch 20, 2025Marshall University Information Technology is experiencing intermittent unplanned network outages ...
Alerts
[Workshop]: Empowering Faculty with Adobe Tools and Micro-Credentials (10/31)October 28, 2024We invite you to an interactive training session led by Nathan Araya, ...
IT Service Impact Announcement: Cable TV Services Not AvailableJuly 8, 2022Notice to all students, faculty, and staff who use Campus ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...