MUIT News Archive

On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test.  There will likely be a temporary outage of many of our IT services during this failover test.  We will be using the test results to help improve our network and datacenter resiliency

Banner and related services will be unavailable this weekend (2/11-2/12) for planned maintenance.

[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/     Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that is currently affecting access to Blackboard courses,

Today, September 2nd, 2021, at approximately 5 AM Marshall University Information Technology lost connection to a Virtual Server (an ESX host) that took down several services in the MUIT data center including Banner, Degree Works, File Box and others.  The MUIT Systems team is currently assessing the situation and will provide our Applications team a

Marshall University Information Technology schedules a weekly maintenance window on Sundays from 4am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021.  This yearly maintenance outage is listed as “University Computer Services Unavailable” on the

Important update for all active Marshall University e-mail accountholders including students, faculty, staff (MU, SOM, and Marshall Health) and Alumni. Marshall University Information Technology will introduce an updated e-mail security solution provided by Microsoft in January 2021.  In addition to anti-virus and anti-spam protection, the Microsoft Defender for Office 365 service improves security for both incoming and outgoing email. This

June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please report any issues you encounter to the IT Service Desk.  Thank you!   June 23, 2020  3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the

Congratulations Marshall Graduates!  Soon you will be graduating from Marshall University.  Now is a good time to take a few moments to wrap up some important technology and service items before you go.  We compiled that grad services list and emailed them to you, but just in case you can find them on our website. 

Marshall University Information Technology will be migrating itservicestatus to a new webserver this coming Sunday, February 16th, 2020 from 4:00 am to approximately 10:00 am. There will be no downtime involved, however we will need to freeze any updates / changes during that window. Once the migration is complete updates can be once again made

MUIT has completed an upgrade to the MU WiFi and Eduroam wireless networks on campus.  If you are having issues connecting to the MUWiFi or Eduroam WiFi networks on our campuses, you may need to “Trust” the new certificate. If you are still having issues, try following these steps: Go into your WiFi settings and