IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

News

Replacement of AppsAnywhere with CameyoMarch 4, 2024Marshall University Information Technology (MUIT) is excited to announce that the university has transitioned from AppsAnywhere to Cameyo as our new platform for accessing university software remotely and on personally owned devices. This change will take effect on March 1st, ...
Important Update: National Data Breach Concerning TIAA and National Student ClearinghouseAugust 14, 2023Marshall University Information Technology (MUIT) continues to gather more information from National Student Clearinghouse (NSC) and TIAA regarding a recent security breach involving the MOVEit Transfer tool and the effect of that breach on our community. We have been notified by ...
Protecting Confidential and Sensitive Data while using AIAugust 1, 2023Dear University Community, As we continue to explore and leverage the power of language model AI (ChatGPT, Bard, BingAI) within our academic environment, it is essential to maintain a strong commitment to safeguarding our data and ensuring the privacy of our ...
New Microsoft Authenticator App Notification Features Enabled May 1stApril 27, 2023Microsoft announced for May 2023, the default notification method for Microsoft Authenticator App will change from a push Approve/Decline model to a number matching model. Designed to reduce bad actor MFA fatigue attacks on end users, the number matching system ...
[Service Update]: Replacement of Grammarly with Microsoft EditorMarch 31, 2023Unfortunately, due to lack of faculty, staff, and student usage of this service, Marshall University will be discontinuing the Grammarly subscription by May 31, 2023. As an alternative solution, MU IT encourages the use of Microsoft Editor included in your university ...
[Service Update]: Access to LinkedIn Learning Ending June 30, 2023March 24, 2023As of June 30, 2023, the university-wide subscription to LinkedIn Learning will be ending. While it is a great resource for skills training, learning, and professional development, usage of LinkedIn Learning by the university community has been very low. If you ...
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