Campus ID Office -

About the MUID Office

We are located on the first floor of the Drinko Library.

The ID Office provides official mobile credentials, and photo identification cards and badges when necessary, for Marshall University students, faculty, and staff. Effective June 1, 2020 the MUID office will only be issuing Marshall Mobile IDs. The ID Office is required to verify the identity of any individual requesting a card with a valid, Government issued photo ID such as a driver’s license or passport. All identification credentials issued will bear the individual’s official name on record with the University. Preferred names must be registered with the University through the Office of the Registrar in order to be used on mobile IDs or badges.

Procedures/Policies

When requested to do so by authorized university personnel, students must present their Marshall University Campus identification credentials. Authorized university personnel include, but are not limited to, any staff member of the residence halls or food service, MUPD and security. Campus I.D.’s may be used only by the student whose name appears on the card.

Effective June 1, 2020 we will only be issuing Marshall Mobile Student IDs. Please contact the Campus ID office with any questions.

The I.D. Office is required to verify the identity of any individual requesting a card with a valid, Government issued photo I.D. such as a driver’s license, United States Military ID or passport.

If your photo on file is over two years old you will be required to update it.

To be eligible for student identification credentials active enrollment is required for the current or upcoming academic term.

Dual credit students working through local high schools may request a special “dual credit/high school student” ID when their course registration is active in the University computer system.

Badges for student teaching, nursing, or other clinicals require approval in advance from the responsible department. Please check with the instructor or the Campus ID Office to ensure the proper authorization is on file. A charge of $5 to $10 may apply for certain badges.

Full-time faculty or staff must present ID authorization documents from Human Resource Services to receive their MU Mobile ID.

Part-time, extra-help employees must present a letter from the employing department on university letterhead identifying them and must have a university identification number (MUID number / 90#) assigned in advance.

If you need to have your photo taken for your ID card, photos can be taken at the following locations:

Huntington Campus – at the MU ID Office
Mid-Ohio Valley Center (MOVC)

In all cases, you must present proper ID at the office to pick up a necessary card or badge.

Free or discounted event eligibility is based on Administrative Procedure STUDENT-1, Student Enrollment Status for Services and Activities.

Description

Transact eAccounts is a useful application that provides many features to the user. Transact ensures easy and secure access to manage stored value accounts and ID card status directly through the application.

Key Features

Access current account balances
Access recent transactions
Make deposits to your account using a previously saved payment method
Manage ID card status
View Mobile ID in Wallet (if enrolled)

Download

Apple App Store

Google Play

Refunds from the University Points account are only given to students who are graduating from the University or in the process of complete withdrawal from the University. Refunds of less than Five dollars ($5.00) are not given. Refunds can only be received in the form of a check from the Marshall University Research Corporation (MURC). Requests for refunds are made at the I.D. Office and forwarded to MURC.

Marshall University’s fee for returned checks is $25.00. Due diligence is followed to make notification that the check was returned. If a check is returned for a Points deposit, the amount of the check and the $25.00 fee will be deducted from the Points account. We reserve the right to suspend an I.D. card until any returned checks, negative balances, or other University financial concerns are resolved.

Marshall University Points accounts with no activity for a twelve-month period are considered inactive. Inactive accounts with a balance greater than $5.00 will be assessed a $1.00 monthly service fee. Accounts with a balance of $5.00 or less will be closed. Accounts will be assessed for aging at the end of each calendar month. At the time of assessment, the account will be closed or charged a monthly fee depending on the status of each account.

Any purchase, repair, or replacement of I.D.Card equipment is the responsibility of individual University departments. All installations and repairs are to be coordinated through the I.D. Office. Most I.D. equipment is under repair contracts where we are billed for time and materials if not under warranty. The I.D. Office directly bills departments for the actual costs. Repair costs include repairs necessary due to normal wear, accidents or abuse. Whenever possible, the I.D. Office will provide temporary equipment on loan to meet the users’ needs until the original equipment is returned.

Meals and/or meal plans are nontransferable. Any alteration or misuse or university identification cards or Marshall Mobile IDs is prohibited and subject to disciplinary action. Your student ID must be presented for each meal. Meal cards/Mobile IDs cannot be used by anyone but the purchaser. Any violation of the I.D. policy will be subject to university disciplinary action.

For your own security, as soon as you realize you do not have physical control of your card or badge, it is essential you report it as lost! Marshall University is not responsible for any transactions or breaches that lead to theft that occur when a card is out of your possession.

To report your card or badge lost or stolen, visit the Campus ID Office, or call us at 304-696-6843. Effective June 2020 all student ID cards will be replaced with Marshall Mobile ID. The replacement cost is $10.00.