Services News Archive
The Marshall University Information Technology (IT) department is participating in National Cyber Security Awareness Month (NCSAM) to raise awareness of Cyber Security issues. Throughout the month of October, Marshall IT will be sharing information from the national campaign on Twitter, their website and through newsletter articles. “The Marshall IT team looks forward to National Cyber
A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below. Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL,
Faculty and staff are invited to join Libraries and Online Learning and the Division of Information Technology for the 2018 Drinko Open House from 3 to 6 p.m. Wednesday, Sept. 5, on the 3rd floor of the Drinko Library and Information Center on the Huntington campus. During the event, guests will be encouraged to take
The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August 25th from 12:00am – 1:00am. During this time there will be intermittent outages of all voice, video and data applications. If you have questions or concerns about the timeline, please contact the
Marshall University will be conducting a test of the MU Alert emergency messaging system on Wednesday, January 24, 2018 at 10 a.m.. This is an opt-in service available to MU community members. Subscribers are asked to be sure they receive a message by noon on Wednesday, and if necessary update their contact information via the
Marshall University’s Information Technology Department’s continued partnership with Eduroam, a WiFi authentication service, allows Marshall students, faculty and staff to access wireless networks from other participating institutions while they are off-campus. Eduroam is available at more than 12,000 locations worldwide, including more than 450 colleges and universities. In addition, it provides high speed roaming to over 69 countries. If you
Marshall faculty, students, and staff have seen a recent upswing in the number of phishing emails received recently. Brooke Griffin, reporter for The Parthenon, recently interviewed IT staff. Read the article here.
MU WiFi is back up and functioning normally! We apologize for the inconvenience. If you encounter WiFi problems contact MUIT service desk, itservicedesk@marshall.edu, 304-696-3200.
Update 1:30 PM – Efforts to restore WiFi services are progressing. The support engineers have an action plan that includes bringing up a wireless controller device with a clean configuration then performing a manual re-entry of configuration information. Provided this is successful, we expect services to be restored early this afternoon. This issue is also
Marshall University Wireless Network services for the Huntington and Regional Campuses are currently offline. The current issue was reported earlier this morning. IT staff and management are working alongside Cisco, our wireless vendor, to resolve what is reported to be a technical issue in their product. We do not have an estimate at this time