Change Type News Archive
Due to the extended outage caused by the network upgrade today, most datacenter services are currently unavailable such as some Active Directory services, Self Service Banner, and ID Office services just to name a few. Wi-Fi and Internet has mostly been restored. If you are still experiencing… Read More
The MUIT Network Infrastructure Team is still working to complete updates on the network. We currently do not have an estimated time for network restoration. Thank you for your patience and cooperation. We will continue with hourly communications until all maintenance is completed and any other updates as available.
We invite you to an interactive training session led by Nathan Araya, former college professor and current Customer Success Manager at Adobe, on how Adobe Express and micro-credentialing can elevate learning outcomes and enhance career readiness. This session will demonstrate how integrating user-friendly digital tools can empower your students to build creative portfolios, develop… Read More
[Unplanned Outage]: Wireless Service
October 22, 2024 · Main News, Unplanned Outage
Marshall University Information Technology was made aware of WiFi connectivity issues on portions of Marshall University’s Huntington Campus. Our team has been able to restore connectivity. If you experience any wireless connectivity issues please contact the MUIT Service Desk in person in Drinko Library – 1st Floor, via chat at www.marshall.edu/it,… Read More
Marshall University Information Technology will retire the legacy MILO service (a.k.a. Self-Service Banner 8) on Monday, October 28, 2024. Students, faculty, and staff will continue to have access to MILO (a.k.a. Self-Service Banner 9) from the MyMU portal. Students will see a new interface when accessing the Proxy Management service… Read More
Banner will be unavailable on Saturday, September 21st, 2024, beginning at 8:00 AM, for disaster recovery testing. The outage is expected to last most of the day. Please ensure that any changes or data that needs to be processed in Banner is completed prior to the start of the… Read More
The single sign-on connection to NextGen Dynamic Forms will be updated on Thursday, September 19th, 2024 as part of our transition to a cloud-based service. This means all form links and the link to login to the Dynamic Forms homepage will change. However, the old links will continue to work… Read More
Marshall University designated as West Virginia’s First Adobe Creative Campus ✨ Marshall University has been designated the first Adobe Creative Campus in West Virginia. This prestigious designation places Marshall at the forefront of innovation; as part of a select group of colleges and universities that have empowered students… Read More
This is a friendly reminder from Marshall University Information Technology (MUIT) about the ongoing transition to our brand-new myMU portal! We appreciate your patience as we continue to fine-tune a few areas, and we’re excited for you to experience the enhanced features. Beginning August 31st: The old myMU portal will no… Read More
MUIT Service Desk Ticket Tracking System
August 31, 2024 · Change Type, Main News, New Service, Service Change, Service Desk, Services, Support
Marshall University Information Technology (MUIT) is excited to announce the transition to a new customer service tracking system fully integrated with myMU. This change is part of MUIT’s ongoing efforts to enhance our service delivery and provide a more seamless experience for all users, consolidating all your MUIT service needs… Read More