Services News Archive
Marshall’s contract with Blackboard Collaborate Ultra will not be renewed after July 1, 2021. You have been identified as a user who has engaged as a moderator during this summer so far. All summer courses will have access to the Collaborate tool through the end of all summer terms. Important: All Collaborate recordings will be
Marshall University Information Technology schedules a weekly maintenance window on Sundays from 4am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021. This yearly maintenance outage is listed as “University Computer Services Unavailable” on the
Beginning January 31, 2021, Marshall University will begin using a 903-xx-xxx sequence of numbers for identification (ID). This is for new assignments only; existing numbers will not change. All offices, departments and colleges should review their processes and procedures, including paper forms, to ensure compliance with this change. While this is a relatively minor change
This change will affect all Zoom users. Zoom will start requiring passcodes or waiting rooms for all Zoom meetings, beginning Sunday, September 27th, 2020. This change will affect all previously scheduled meetings if they do not currently have a passcode set or waiting room enabled. PLEASE NOTE: If you add Passcodes to an existing meeting,
This message to all students, faculty and staff has been approved by Jon B. Cutler, Chief Information Security Officer As we start the fall semester, we remind you of the important role which you have in the cyber security of Marshall University. Please review a few key steps listed below which you can take in
Notice to all students, faculty and staff who use Virtual Private Networking (VPN) services On Wednesday, September 30th, 2020, Marshall University will make an important change to the campus virtual private networking (VPN) service. If you use the Marshall VPN service, please read the following to ensure your continued ability to use VPN services after
Beginning at 8:51am ET Zoom said it’s “received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars.” This outage is not specific to Marshall’s campuses. “We are currently investigating and will provide updates as we have them,” according to Zoom’s status page. For alternative
This change will affect all students, faculty and staff including the School of Medicine and Marshall Health. Beginning at 4:00 am on Sunday, August 9th, 2020, Marshall University will be upgrading our existing network firewall. We are planning for up to a four (4) hour disruption of all Internet access and many services during this time.
As Marshall has been migrating our campus clients to Microsoft Teams, Information Technology wants to challenge YOU to a 5 day challenge. Who knows, you might already be a step ahead of the competition already. Follow along on our @MarshallUIT social media channels or via “News” on the main IT website www.marshall.edu/it 1st Challenge: Day 1
June 29, 2020 11:30 am: As of this morning all phone issues should be resolved. Please report any issues you encounter to the IT Service Desk. Thank you! June 23, 2020 3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the