Vision

There are two plans that are available to employees provided by Metlife.

  • Full Service Plan – This covers all routine eye care, including exams, lenses and frames, or contact lenses. The Copayment for materials is $20.
  • Exam Plus – Exam Plus is an alternative to the Full Service plan. You can see any MetLife Vision doctor you want or use a non-member doctor. Benefits include an eye exam once every plan year and discounts on materials and professional services through MetLife Vision member doctors. Your Copayment is $10 for your eye exam.

You may choose to cover your family by selecting the “Employee & Family” rates. You may cover your spouse and any children, stepchildren or foster children up to age 26.

Value-Added Benefit

Diabetic Eye care Program – Provides additional coverage through medical diagnosis and procedure codes specifically targeted toward members with Type 1 diabetes.

How To Use These Plans

To obtain vision care benefits, call a MetLife Vision member doctor, identify yourself as a MetLife Vision patient and make an appointment. The doctor’s office will verify the patient’s eligibility and plan coverage and obtain authorization from MetLife Vision.

  • There are no ID cards distributed with these plans. You can Print your Vision ID Card.
  • The doctor will explain any additional charges. After you pay your Copayment, the doctor will take care of all the paperwork. If you prefer, you can visit a non-member doctor and pay the doctor’s normal charges.
  • Save your itemized receipt and mail it, along with the MetLife Vision Member Reimbursement Form, within six months of service date to:

MetLife Vision Claims
PO Box 385018
Birmingham, AL 35238-5018

Claim forms with the correct address can be downloaded from mybenefits.metlife.com/westvirginia. For more information, contact MetLife Vision’s Customer Service Line at 1-855-638-7339 (855-MET-SEE9).

MetLife’s Self-Service Website

Logging on to the MyBenefits:

  • Go to the MyBenefits website at mybenefits.metlife.com/westvirginia
  • Complete the Account sign-in process by entering your username and password or
  • If you are a first-time user, click on the “Register Now” button
    • Provide your first name, last name, date of birth, Social
      Security number and email address
    • Create your own username and password
    • Select three security questions and provide your answers,
      in the event you forget your username or password in the
      future
  • Read and agree to the MyBenefits website’s terms of use
  • You will see a “Thank You” page and a registration confirmation email will be sent to the email address you provided while registering.

Find a participating Eye Care Professional

  • Click on the Find a Vision Provider near you link at: mybenefits.metlife.com/westvirginia
  • Enter your ZIP code or address
  • Add additional information to refine your search for a vision provider
  • Select your plan: Full Service Vision or Exam Plus Vision Plan
  • You can also call MetLife Vision at 1-855-MET-SEE9 (1-855-638-7339) for access to the 24/7 Interactive Voice Response system.
Vision Rates
Vision Coverages
How to Enroll
Enrollment Options