Services News Archive
[Service Disruption] Banner Outage
February 11, 2022 · Banner, Hardware /Service Upgrade, Main News, Main Notices, MU Alert, Planned Maintenance
Banner and related services will be unavailable this weekend (2/11-2/12) for planned maintenance.
[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/ Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that… Read More
The following is a message from Information Technology to all freshman students and has been approved by the IT Executive group: Marshall University Information Technology (MUIT) is working to consolidate all users’ UserPrincipalName (UPN) and primary email addresses to be user@marshall.edu. If you are receiving this email communication it… Read More
Description of the Incident: Starting in the evening of Friday October 23 and extending until early afternoon Saturday October 24, there were periodic disruptions in e-mail delivery services for members of the Marshall University community. The disruption was caused by a Microsoft enabled University-wide e-mail security measure –… Read More
Apple Releases Security Updates to Address Zero-Day Spyware Read More
Today, September 2nd, 2021, at approximately 5 AM Marshall University Information Technology lost connection to a Virtual Server (an ESX host) that took down several services in the MUIT data center including Banner, Degree Works, File Box and others. The MUIT Systems team is currently assessing the situation and will… Read More
Level of impact: Medium Marshall University Information Technology is planning to decommission our On-Premise SharePoint 2013 environment at the end of the year 2021. Existing sites will need to be migrated to avoid losing access and data. Who does it affect? If you are receiving this message, you… Read More
Marshall’s contract with Blackboard Collaborate Ultra will not be renewed after July 1, 2021. You have been identified as a user who has engaged as a moderator during this summer so far. All summer courses will have access to the Collaborate tool through the end of all summer terms. Important: … Read More
Marshall University Information Technology schedules a weekly maintenance window on Sundays from 4am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021. This yearly maintenance outage is listed as “University… Read More
Beginning January 31, 2021, Marshall University will begin using a 903-xx-xxx sequence of numbers for identification (ID). This is for new assignments only; existing numbers will not change. All offices, departments and colleges should review their processes and procedures, including paper forms, to ensure compliance with this change. While this… Read More