MUIT News Archive

Marshall University Information Technology will retire the legacy MILO service (a.k.a. Self-Service Banner 8) on Monday, October 28, 2024. Students, faculty, and staff will continue to have access to MILO (a.k.a. Self-Service Banner 9) from the MyMU portal. Students will see a new interface when accessing the Proxy Management service within MILO, which allows them

The single sign-on connection to NextGen Dynamic Forms will be updated on Thursday, September 19th, 2024 as part of our transition to a cloud-based service. This means all form links and the link to login to the Dynamic Forms homepage will change. However, the old links will continue to work for a while. No disruptions

Marshall University Information Technology (MUIT) is excited to announce the transition to a new customer service tracking system fully integrated with myMU.  This change is part of MUIT’s ongoing efforts to enhance our service delivery and provide a more seamless experience for all users, consolidating all your MUIT service needs under the My Support tab

Marshall University Information Technology is delighted to announce the launch of our brand-new myMU portal!   As you explore the new portal, you might encounter a few areas that are still being fine-tuned. We appreciate your patience and enthusiasm as we work to perfect it! The new portal is now ready for you to check

On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test.  There will likely be a temporary outage of many of our IT services during this failover test.  We will be using the test results to help improve our network and datacenter resiliency

Banner and related services will be unavailable this weekend (2/11-2/12) for planned maintenance.

[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/     Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that is currently affecting access to Blackboard courses,

Today, September 2nd, 2021, at approximately 5 AM Marshall University Information Technology lost connection to a Virtual Server (an ESX host) that took down several services in the MUIT data center including Banner, Degree Works, File Box and others.  The MUIT Systems team is currently assessing the situation and will provide our Applications team a

Marshall University Information Technology schedules a weekly maintenance window on Sundays from 4am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021.  This yearly maintenance outage is listed as “University Computer Services Unavailable” on the

Important update for all active Marshall University e-mail accountholders including students, faculty, staff (MU, SOM, and Marshall Health) and Alumni. Marshall University Information Technology will introduce an updated e-mail security solution provided by Microsoft in January 2021.  In addition to anti-virus and anti-spam protection, the Microsoft Defender for Office 365 service improves security for both incoming and outgoing email. This