IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

Data Classification

Data Classification: Government Classified
Risk from Disclosure: High
Description: Data for which an unauthorized disclosure is expected to have a severe or catastrophic effect on Marshall’s operations, assets or individuals.
Examples: Social Security Number | Credit Card Number | Drivers license Number | Electronic Protected Health Information | Credentials
Data Classification: Protected
Risk from Disclosure: Moderate
Description: Data for which unauthorized release is expected to have serious adverse effect on Marshall’s operations, assets or individuals.
Examples: Educational Records as defined by FERPA | Passport Data | University Intellectual Property | Human Resource Data | Protected Data related to research (IRB) | University Financial Information
Data Classification: Non-Public
Risk from Disclosure: Low
Description: Data for which an unauthorized disclosure is expected to have limited effect on operations, assets or individuals.
Examples: University ID Number | MUnet ID | Any University data not otherwise categorized
Data Classification: Public
Risk from Disclosure: None
Description: All public data
Examples: General access data from the university website, press releases, and other public sources.

 

Special Considerations: The classification table only provides general guidance on the minimum level of risk for a data category. External regulations, contracts and/or use cases may increase the level of risk and thus categorization.