IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email.

MU ServiceNow for Self-Service

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

Engage link

Data Classification

Data Classification: Government Classified
Risk from Disclosure: High
Description: Data for which an unauthorized disclosure is expected to have a severe or catastrophic effect on Marshall’s operations, assets or individuals.
Examples: Social Security Number | Credit Card Number | Drivers license Number | Electronic Protected Health Information | Credentials
Data Classification: Protected
Risk from Disclosure: Moderate
Description: Data for which unauthorized release is expected to have serious adverse effect on Marshall’s operations, assets or individuals.
Examples: Educational Records as defined by FERPA | Passport Data | University Intellectual Property | Human Resource Data | Protected Data related to research (IRB) | University Financial Information
Data Classification: Non-Public
Risk from Disclosure: Low
Description: Data for which an unauthorized disclosure is expected to have limited effect on operations, assets or individuals.
Examples: University ID Number | MUnet ID | Any University data not otherwise categorized
Data Classification: Public
Risk from Disclosure: None
Description: All public data
Examples: General access data from the university website, press releases, and other public sources.

 

Special Considerations: The classification table only provides general guidance on the minimum level of risk for a data category. External regulations, contracts and/or use cases may increase the level of risk and thus categorization.