IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

NCSAM 2019

  • Own IT.

    • Never Click and Tell: staying safe on social media
    • Update Privacy Settings
    • Keep Tabs on Your Apps: best practices for device applications
  • Secure IT.

    • Shake Up Your Passphrase Protocol: create strong, unique passphrases
    • Double Your Login Protection: turn on multi-factor authentication
    • Shop Safe Online
    • Play Hard To Get With Strangers: how to spot and avoid phish
  • Protect IT.

    • If You Connect, You Must Protect: updating to the latest security software, web browser and operating systems
    • Stay Protected While Connected: Wi-Fi safety
    • If You Collect It, Protect It: keeping customer/consumer data and information safe

 

MU ServiceNow for Self-Service

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Monday – Thursday 7:00 AM – 11:30 PM
Friday 7:00 AM – 5:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 1:00 PM – 11:30 PM

IT Service Status
Blackboard Status

Engage with IT!