IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

Cybersecurity Awareness Month 2022

Enable Multi-Factor Authentication

Nearly half (48%) of US/UK respondents say they have “never heard of MFA.” Many people don’t realize that multi-factor authentication is an incredibly important tool that goes a long way in keeping accounts secure. In fact, of those who knew about it (52%), most had applied MFA to their online accounts (81%) and were still using it (90%), showing that once MFA is enabled, users will keep using it. This month, we’re showing others how easy it is to enable MFA wherever possible.  Click here to find out more.

Use Strong Passwords and a Password Manager

As our online lives expand, we’ve gone from having just a few passwords to today, where we might manage upwards of 100. That’s 100 unique passwords to remember, if you’re using strong password habits. Password managers can save users a lot of headache and make accounts safer by recommending strong passwords.  This October, we’re dispelling the misconceptions about password managers and showing others how these tools will keep them safe online.  Click here to find out more.

Update Your Software

One of the easiest ways to keep information secure is to keep software and apps updated. Updates fix general software problems and provide new security patches where criminals might get in. This Cybersecurity Awareness Month, we’re telling others to step away from the “remind me later” button to stay one step ahead of cybercriminals.  Click here to find out more.

Recognize and Report Phishing

Phishing attacks have become an increasingly common problem for organizations of all sizes and can be very difficult to spot. 30% of small businesses consider phishing attacks to be their top cybersecurity concern. It’s important for every individual to stop and think before clicking on a link or attachment in a message and know how to spot the red flags. Cybersecurity Awareness Month 2022 will give individuals the tools they need to recognize a phish and report it to their organization or email provider.  Click here to find out more.