Communications News Archive

What’s Changing? On May 13, 2025, Marshall University Information Technology (MUIT) updated the marshall.edu password standard for all new and changed passwords, enhancing security and aligning with university policy ITP-1 guidelines and best practices.   (www.marshall.edu/policies)  Below are the updated requirements: Updated Password Requirements: Minimum length: 12 characters Must… Read More
Marshall University Information Technology will retire the legacy MILO service (a.k.a. Self-Service Banner 8) on Monday, October 28, 2024. Students, faculty, and staff will continue to have access to MILO (a.k.a. Self-Service Banner 9) from the MyMU portal. Students will see a new interface when accessing the Proxy Management service… Read More
AT&T will be on-site Tuesday evening, August 20th to continue the upgrade to the service tower on Holderby Hall. Service will be degraded until completion on the evening of Tuesday the 20th from 11 P.M. until Wednesday the 21st at 6 A.M. We appreciate your patience and assistance during this… Read More
Marshall University Information Technology (MUIT) is thrilled to announce the upcoming launch of our brand new myMU portal, designed to enhance your experience accessing information at the university. Prior to launch, we wanted to share exciting details with you. Explore the new myMU Portal with us! – Open to ALL… Read More
On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test.  There will likely be a temporary outage of many of our IT services during this failover test.  We will be using the test results to help improve… Read More
[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/     Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that… Read More
Today, September 2nd, 2021, at approximately 5 AM Marshall University Information Technology lost connection to a Virtual Server (an ESX host) that took down several services in the MUIT data center including Banner, Degree Works, File Box and others.  The MUIT Systems team is currently assessing the situation and will… Read More
Level of impact:  Medium  Marshall University Information Technology is planning to decommission our On-Premise SharePoint 2013 environment at the end of the year 2021. Existing sites will need to be migrated to avoid losing access and data.  Who does it affect? If you are receiving this message, you… Read More
Marshall’s contract with Blackboard Collaborate Ultra will not be renewed after July 1, 2021. You have been identified as a user who has engaged as a moderator during this summer so far. All summer courses will have access to the Collaborate tool through the end of all summer terms. Important: … Read More
Update:  02/05/21 On Sunday morning, February 7th, 2021, MUIT will switch to the new 903 prefix on newly generated ID numbers.   Any students admitted or employees hired after the change will have the new prefix.  No existing Student ID or Employee ID numbers will be changing. From Sunday moving forward, try… Read More