MU Information Security Alert

A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below.  Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL, and ensuring you expect the message and that it is legitimate.

IF YOU HAVE ALREADY CLICKED A LINK IN A MESSAGE SIMILAR TO THE ONE ABOVE, CHANGE YOUR PASSWORD AS SOON AS POSSIBLE and contact the IT Service Desk at (304)696-3200. 

 

IF YOU RECEIVE A FRAUDULENT EMAIL MESSAGE, WE ASK YOU TAKE THE FOLLOWING ACTION(s):

  1. (Optional) Report a suspicious email message sent to your @marshall.edu email address by forwarding the message to phishing@marshall.edu. You will receive an auto-reply confirming receipt of the message as well as additional instructions.
  2. Delete the message from your inbox.
  3. As long as you did not attempt to open the attachment, reply/click on the web link, or provide any personal information, no additional action is needed; however…
  4. If you attempted to open an attachment or visited a website where you submitted your username, password or other sensitive information, you should immediately contact the Marshall IT Service Desk at (304) 696-3200 / itservicedesk@marshall.edu.

 

Security Tip: Use of the ‘Skeptical Hover Technique’ Most email applications allow you to simply hover your mouse – without clicking – over an embedded web link to preview where the hidden link will try to send you if you should click it.

 

ALWAYS be suspicious of any unexpected email messages (regardless of the source) which include file attachments,  web URL’s, or are written with a sense of urgency that you must provide computer passwords or reveal personal financial information.

 

Phishing Scams and Compromised Accounts – What Should I Do?

https://www.marshall.edu/it/departments/information-security/compromise/

 

InfoSec Tips #7: Don’t Be Tricked

http://www.marshall.edu/it/training/infosec-tips-7/

 

Thank you for your continued awareness,

 

 


Drinko Library and Information Center to host open house Sept. 5

Faculty and staff are invited to join Libraries and Online Learning and the Division of Information Technology for the 2018 Drinko Open House from 3 to 6 p.m. Wednesday, Sept. 5, on the 3rd floor of the Drinko Library and Information Center on the Huntington campus.

During the event, guests will be encouraged to take a tour of Drinko Library to learn more about IT and Library and Online Learning services including circulation, inter-library loans, the Writing Center, Instructional Design Center, ID Office, IT Service Desk, Marshall Digital Scholar and more.

The event will also showcase the location of all service areas in the building as well as information about additional services available from both departments and refreshments will be available.

More info at:

www.marshall.edu/wamnewsletter/2018/08/drinko-library-and-information-center-to-host-open-house-sept-5/


Tech Up Session Tonight!

 

Come join us!

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, August 29 from 4:30 to 6:30 p.m. in Drinko Library and Information Center Room 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine.  IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

For more information, please visit www.marshall.edu/techup


Notification: Possible Outage

The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August  25th  from 12:00am – 1:00am.  During this time there will be intermittent outages of all voice, video and data applications.  If you have questions or concerns about the timeline, please contact the IT Service Desk as soon as possible.  You will also be able to follow the progress on our IT Service Status page.


Adobe Creative Cloud licensing update

Marshall University students, faculty and staff who require the Adobe Creative Cloud software as part of their academic program or job function now have new and expanded access to this software suite.

This licensing enhancement expands the use to not only select University-owned computers, but also allows installation on an additional device including a personally-owned computer. This new capability is called ‘named-user-licensing’ and will be accessible via single-sign-on with your MUNet account credentials.

The University is funding this initiative for specific academic programs and business units. Named-user licensing will allow students, faculty, and staff to install and run the complete Adobe Creative Cloud Suite on up to two computers that they use, including their own personal computer, but is limited to one active computer at a time.

Eligible students include those enrolled in a major under the College of Arts and Media (CAM) and other select courses. Students enrolled in an eligible course outside of CAM may receive access for the duration of the approved course’s term.  Check my eligibility.

If a student needs access to Adobe Creative Cloud software for a specific course, please ask your instructor to complete the online request form to Request Access to Adobe Creative Cloud apps.

If your use is not course-related, then you may want to consider purchasing a personal license through Adobe Creative Cloud with an educational discount. Users with active license assignments (personal and enterprise) may use the Adobe Creative Cloud applications in one of our technology labs and designated classrooms across campus.

Students, Faculty and Staff who need access to Adobe Creative Cloud apps for their academic or administrative work should complete the online request form to create their license assignment.

Please visit the following website www.marshall.edu/it/adobe for further information, to check your eligibility, and to request access.

Still have questions or having issues with installing or updating your Creative Cloud license? Please contact the IT Service Desk via chat, phone 304-696-3200, email itservicedesk@marshall.edu, or in person.


Lynda Campus offers technology help for vacations

“One’s destination is never a place, but a new way of seeing things” – Henry Miller

Being able to protect, capture, and manage your vacation is very important. Lynda Campus provides you an easy way to do just that! Learn how to use technology to help keep you safe, get the most out of the mobile photography revolution, and boost your productivity by crafting a personalized approach to time management.

Marshall University Information Technology’s partnership with Lynda Campusprovides the opportunity for students, faculty, and staff to easily access in-depth training on these skills, as well as many others. Take advantage of this opportunity by checking out the related topics below:

To access Lynda.com training videos, please visit Lynda.marshall.edu and sign in using your MUNet Account username and password. Access is available both on and off-campus.

Benefits to using lynda.com include:

  • Unlimited access to courses on a wide variety of technologies and disciplines
  • Up-to-date content to keep skills current and learn new skills
  • New courses added each week
  • Tutorials taught by recognized industry experts
  • Access to instructors’ exercise files to follow along as you learn
  • Closed captioning and searchable, time-coded transcripts
  • Beginner to advanced courses
  • Option to watch complete courses or bite-size videos as you need them

Need assistance?
Lynda.com System Requirements

Contact the IT Service Desk, located on the first floor in the Drinko Library, e-mail itservicedesk@marshall.edu or call 304-696-3200.


Improve your technology security awareness using Lynda Campus

Marshall University Information Technology provides access to Lynda Campus for ALL students, faculty and staff. This service provides the university, and the members of its community, with easy online access to in-depth training demos on a wide variety of topics underlining important technical and life skills.

 

 

 

 

 

Members of the Marshall community utilize technology on a day-to-day basis and Lynda Campus provides easy ways to improve technology skills including how to safeguard your computer, keep your digital data secure, properly managing your passwords, protect your online privacy, and to help you prevent viruses and security breaches across your devices. Learning, understanding and executing these technology skills will benefit and protect you and the university as a whole.

Related topics include:

Learning Computer Security and Internet Safety
Cybersecurity Awareness: Mobile Device Security
Password Management Playlist

To access these videos and more, visit Lynda.marshall.edu and sign in using your MUNet Account username and password. Access is available both on and off-campus. Lynda.com is also available in the app store for smart devices.

Benefits to using lynda.com include:

Unlimited access to courses on a wide variety of technologies and disciplines
Up-to-date content to keep skills current and learn new skills
New courses added each week
Tutorials taught by recognized industry experts
Access to instructors’ exercise files to follow along as you learn
Closed captioning and searchable, time-coded transcripts
Beginner to advanced courses
Option to watch complete courses or bite-size videos as you need them

 

Need assistance?
Lynda.com System Requirements

Contact the IT Service Desk, located on the first floor in the Drinko Library and Information Center, email: itservicedesk@marshall.edu or call 304-696-3200.


We Are IT… Feature Friday – Shriya Khanal

 

Shriya Khanal

Database Analyst


What degrees do you hold?
BBA – Information Technology obtained from Pune Univeristy

How would you describe your role in IT?
Ensuring that data is available, protected from loss and corruption, and easily accessible as needed.

What is your favorite thing about working in IT or at MU?
I love that there is always something new to learn in the university, and I consider myself very fortunate to work in a field that is always changing and growing with new technologies, capabilities, and ideas.

What is your favorite restaurant in the Huntington/Charleston area?
Olive Garden and Bricks and Barrels in Charleston.

What is your favorite vacation spot?
I love beaches, and my all time favorites are Myrtle and Virginia Beach.

Who inspires you?
Stephen Hawking inspires me a lot. He was an extraordinary soul from our generation.

What is the best concert you’ve ever attended?
Music Midtown 2017 in Atlanta.

What is something you can’t live without?
The Internet.

What is the most adventurous thing you’ve done?
White water rafting.

What are some of your favorite pastime activities?
I love traveling, playing sports, and reading novels in my free time.

How can someone from our community reach you?
khanals@marshall.edu


We Are… IT! Feature Friday – Sarah Quarles

Sarah Quarles

IT Security Analyst


What degrees do you hold?
BS – Integrated Science & Technology with an emphasis in Digital Forensics obtained from Marshall University

How would you describe your role?
I assist the CISO in protecting the security of IT infrastructure, devices on the network, and sensitive university data. I maintain the client inventory and software deployment system, Symantec Endpoint Protection antivirus management server, and the MU Alert contact database. Also involved in patch management, license compliance, vulnerability testing, incident response, and more.

What is your favorite thing about working in IT or at MU?
Getting exposed to various new technologies and software, while applying my technical skills and ideas. I also enjoy the higher education atmosphere and getting to walk around the beautiful campus.

What is your favorite restaurant in the Huntington/Charleston are?
Jewel City – Best fish tacos in the world!

What is your favorite vacation spot?
The beach or a cabin our in the woods where I can hike or kayak. Anywhere warm and near moving water.

What are you currently watching/binging?
Classic movies from the 30s-50s.

What are some of your favorite pastime activities?
Sewing, classic movies, hiking, kayaking, outdoors, running, lifting weights, and working out.

Any additional interests you’d like to add?
I’m a volunteer seamstress for Sow for Love, a non-profit organization that provides recyclable feminine products, clothing, and hygiene kits to poverty-stricken families in Haiti. I also operate video cameras at my church and the information desk for the children’s ministry.

How can someone from our community reach you?
quarles@marshall.edu

Plug in your LinkedIn
Sarah Quarles

 

 

 


We Are… IT! Feature Friday – Chelsie Cooper

Chelsie Cooper
Web Developer


 What degrees do you hold?
BS – Digital Forensics Information Assurance obtained from Marshall University

How would you describe your role in 10 words or less?
Designing, coding, modifying content and layout of Marshall’s website.

What is your favorite thing about working in IT or at MU?
I love learning new things, meeting new people, getting new opportunities, and challenging myself.

What is your favorite restaurant in the Huntington/Charleston area?
The Peddler.

What is your favorite vacation spot?
Savannah, GA.

What are you currently watching/binging?
The Blacklist, This Is Us, Grey’s Anatomy, Chicago Fire, 9-1-1

What are some of your favorite pastime activities?
Traveling, hiking, volunteering, spending time with my dog, friends and family

Any additional interests you’d like to add?
I am the biggest dog lover you’ll ever meet. My friends would tell you I’m very outgoing and always looking to go on my next big adventure. I am a proud Big Sister for the Big Brother Big Sister program. I have been a certified lifeguard for 9 years, and a certified professional CPR/AED/First Aid instructor since August 2016.

How can someone from our community reach you?
cooper300@marshall.edu

Plug in your LinkedIn
Chelsie Cooper