Tech Talk

Tech-Up – Spring 2018

All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.

Scheduled dates are:

Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)

Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.

“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.

Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.

For additional information, visit our TechUp page or contact Tiffany Bowes, or call 304-696-4801.

Microsoft Home Use Program

The Marshall University IT team receives occasional questions from faculty and staff about the Microsoft Home Use Program (HUP for short). Hopefully this article will help answer a number of those questions.

Several times a year, e-mail offers are sent out from the Microsoft Home Use Program advertising a $9.95 upgrade for Microsoft Office. These are often legitimate messages – see a recent example of one of these messages inserted into this post. TakeOfficeHomeForTheHolidays You are receiving these offer e-mails because of a previous purchase of Microsoft Office for your personal/home computer. If you no longer wish to receive these offers, see the Frequently Asked Questions section below on how to unsubscribe from these mailings.

Before you pay $9.95 to upgrade, please read the rest of this message below…

If you are currently a Marshall faculty or staff member, you are eligible for ‘Home Use Rights’ under our Microsoft Campus Agreement. You do not have to buy a license, but there is a nominal fee charged by the vendor to cover  software distribution costs. In most cases you should use your access to Marshall’s Microsoft Office365 services to download the no-cost install media for your home/personal computer. If you are no longer a Marshall University employee, but still have an active student status, you can also use access Office365ProPlus media as described below.

Frequently Asked Questions

  • Can I use Microsoft Office365 ProPlus Media on a Personally Owned PC/Windows or Apple Macintosh OS?
    Yes. the Microsoft Office365ProPlus download is intended for PERSONALLY-OWNED machines. There are separate versions for Microsoft Windows PC’s and Apple Macintosh OS X computers.
  • Is there a difference in Microsoft Office365Pro and the Office 2016ProPlus software installed on my University-owned computer?
    Yes, a few. Functionally, both products are still Microsoft Office – Word, Excel, Outlook, etc. You still have a choice of ‘new’ (Office 2016) or ‘previous’ (2013) releases. However, with the Office365 release, Microsoft provides new feature updates directly to you through the ‘Windows Updates’ (for PC’s) or ‘Microsoft Updates’ process (for Mac). These updates may appear on a different release schedule than your University-owned computer. You will still have the option to ‘accept’ or ‘defer’ these major updates. You may wish to maintain the same major version (e.g. Office 2013 vs. Office 2016) running on both your personally- and University-owned computers.
  • Where can I get more information on accessing Office 365 software for my personal computer?
    Please visit the Marshall IT website for additional Microsoft Office 365 information for more details.
  • What is an eligible employee for purposes of the ‘Home Use Program’?
    Microsoft defines ‘eligible employee’ as follows… “those individuals who use the covered licenses at work are eligible to purchase these Office applications for use on a personal device during the term of their employment. This temporary license expires with the employer’s Software Assurance coverage, or upon termination of employment with the covered organization.” –
  • How can I request Microsoft/DigitalRiver to stop sending me these upgrade offers?
    Locate the recent e-mail message in your inbox (Subject: Take Office Home for the Holidays). At the very bottom of the message, locate the ‘Click here to unsubscribe’ web link. This will take you to a webpage which will already contain your e-mail address. Click the [Unsubscribe] button. That’s it.

Please direct any additional questions to the Marshall IT Service Desk and we can update this list of frequently asked questions on the IT website.


Jon B. Cutler | Chief Information Security Officer | Marshall University | 1 John Marshall Drive, DL-324 | Huntington, WV 25755-2066 | U.S.A. |Office: +1 304 696 3270

Working Smarter, not Harder with Skype for Business

Skype for Business is Marshall’s unified communications solution that integrates all of your business communication needs, combining the best abilities of desk phones, Microsoft Outlook e-mail, instant messaging, group and personal video conferencing both on and off-campus. Skype for Business provides a more feature-rich, flexible and cost-effective solution to connect the university to its faculty, staff, and students.


Skype for Business isn’t just for video calls anymore

Although Skype for Business is still a great solution for video conferencing, it can be used for so much more. You probably noticed your voicemails have been accessible through Outlook for the last year; this feature is part of the unified communications initiative Marshall University implemented with Skype for Business. Additional features include:

  • Voice Calls
  • Video Conferencing
  • Access across multiple devices
  • Screen sharing
  • Instant Messaging

skypescreenshotOnline Training is Available for Skype for Business

On-demand Skype for Business training is available at Simply click on the “Get Help & Training” tab. To schedule training sessions for individuals or small groups contact

Userguides are also available for quick reference:


If you are experiencing technical issues or having problems, please contact our IT Service Desk at or 304-696-3200.

The Department of Information Technology wants your voice to be heard! You are encouraged to share your compliments, questions, concerns and suggestions using the BeHerd website.


New IT Guides Available for Students, Faculty & Staff

The Division of Information Technology has created online IT guides for students as well as faculty and staff. The new guides are currently available through the “current students” and “faculty /staff” tabs from the homepage of the website. View the We Are Marshall Newsletter for more info.

The new guides are currently available on IT’s Publications page or through the “current students” and “faculty /staff” tabs from the homepage of the website or through the links below.

Clio and Digital Mapping

PCMag, a leading international publication related to technology, has featured Marshall University and Clio in their latest series on technology and higher education.  “It’s great to see Marshall in some rather elite company,” said Clio founder and Marshall History professor David Trowbridge. The article lists the following universities as tech innovators: Boston CollegeGeorge Mason UniversityMarshall UniversityStanford UniversityUCLAUniversity of North TexasUniversity of Richmond, and the University of Virginia. “Each of these institutions have invested significant funds into their digital humanities programs, and have become leaders in the field. We should be deeply honored to be included in the list,” said Trowbridge.

The first article of the series lists Clio among the most promising and exciting projects in the field of digital humanities. Author William Fenton used Clio to discover historical and cultural sites near his home in New York City. Given Clio’s growth over the past year, users of this free website and mobile application can not only discover historical sites in major cities like New York and San Francisco, but within small towns and even rural areas throughout the United States.

The final article concluded that the technology being created by Marshall and other research universities demonstrate that universities rather than tech-start-ups remain the center of innovation in the United States. While tech-start-ups are producing useful products and software Fenton concluded that “the most sophisticated digital projects are supported by the same institutional machinery—faculty tenure, Digital Humanities centers and institutes, and government grants and fellowships—that tech upstarts tend to dismiss. Until those upstarts can support the research upon which education relies, we ought to regard claims of educational disruption as premature at best.”

Clio is an educational website and mobile application that guides the public to thousands of historical and cultural sites throughout the United States. Built by scholars for public benefit, each entry includes a concise summary and useful information about a historical site, museum, monument, landmark, or other site of cultural or historical significance. In addition, “time capsule” entries allow users to learn about historical events that occurred around them. Each entry offers turn-by-turn directions as well as links to relevant books, articles, videos, primary sources, and credible websites. Ambitious in scope, Clio allows scholars and their students to publish humanities scholarship using an innovative digital format that will instantly reach a broad audience in ways that cannot be replicated by traditional forms of publishing.

For more information on Clio, visit or watch this video.  Download the Clio app from the Apple App Store or the Android app on Google play.
Clio Logo

5 Digital Mapping Projects that Visualize History
What Digital Mapping Projects Reveal about Higher Education

Windows 10 Training

Via LyndaCampus – On Demand Training

Prepare for the planned University wide Windows 10 deployment beginning in November 2015 with on-demand training through Marshall University’s campus subscription with  Learn all of the essential features of Windows 10 at your own pace.  You’ll be able to learn how to: customize Windows 10 to your liking, start working with files and applications, use Cortana to search and navigate, and browse the web with the new Microsoft Edge browser.  Utilize this training and many others from our LyndaCampus subscription at .


Questions regarding LyndaCampus can be directed to Crystal Stewart,, 304-696-2970.



screen shot of training for Windows 10



Eduroam Now Available

Marshall University’s Division of Information Technology has partnered with eduroam, a secure, worldwide roaming Internet access service developed for the international research and education communities.  MU faculty, staff and students visiting other participating institutions around the world can use their MU email address and password to gain instant wireless Internet access.  Conversely, visitors from eduroam partners and Internet2 member institutions can connect to MU’s wireless network using their home institution credentials. For example, when visiting WVU your MU email address and password provides access to the WVU Wi-Fi network.

Eduroam is based on secure encryption and authentication standards, using the wireless networks of participating institutions. It offers a more secure alternative to public Wi-Fi hot spots. Eduroam visitors to MU, for example, will access the Internet through MU’s secure wireless network. The eduroam service allows for colleagues to transparently use their home participating institution’s credentials without losing valuable time in creating MU guest accounts. The “eduroam” wireless network appears as a new option in selecting a Wi-Fi network.  MU faculty, staff and students will continue to use the existing “MU Wi-Fi” network name while on campus. For a quick and engaging overview, watch the “What is eduroam?” video or visit the eduroam-U.S. website.


Marshall University offers online scheduling for students of Drinko Library Collaboration, Team, and Study rooms now using LibCal.  LibCal is an easy to use calendaring and event management platform for libraries.  Used by 1,600+ libraries worldwide, LibCal makes it a breeze to manage online scheduling.  Use LibCal by visiting

Questions regarding LibCal can be directed to Johnny Bradley,, 304-696-6434.

SFB Training

Update 10/8/15:
For all upcoming Skype for Business training sessions please refer to our dedicated Skype for Business page by clicking here

Skype for Business is Marshall’s new, unified communications solution that integrates all of our communication needs. Combining the best abilities of our desk phones, Microsoft Outlook, instant messaging and group and personal video conferencing with others whether collaborating on– or off-campus. To get a better understanding, please feel free to drop in to any of our upcoming Skype for Business Training Sessions in the upcoming weeks.


Date Time Location
Tuesday – 9/8/15 1:00PM – 2:00PM Drinko Library 138
Tuesday – 9/8/15 2:00PM – 3:00PM Drinko Library 138
Wednesday – 9/9/15 10:00AM – 11:00AM Drinko Library 138
Wednesday – 9/9/15 11:00AM – 12:00PM Drinko Library 138
Thursday – 9/10/15 2:00PM – 3:00PM Drinko Library 138
Friday – 9/11/15 10:00AM – 11:00AM Drinko Library 138
Friday – 9/11/15 1:00PM – 2:00PM HR Training Room, Old Main 323
Friday – 9/11/15 2:00PM – 3:00PM HR Training Room, Old Main 323
Monday – 9/14/15 11:00AM – 12:00PM Drinko Library 138
Monday – 9/14/15 1:00PM – 2:00PM Drinko Library 138
Monday – 9/14/15 2:00PM – 3:00PM HR Training Room, Old Main 323
Tuesday – 9/15/15 1:00PM – 2:00PM Drinko Library 138
Wednesday – 9/16/15 1:00PM – 2:00PM Drinko Library 138
Thursday – 9/17/15 1:00PM – 2:00PM Drinko Library 138
Thursday – 9/17/15 2:00PM – 3:00PM Drinko Library 138
Friday – 9/18/15 1:00PM – 2:00PM HR Training Room, Old Main 323
Friday – 9/18/15 2:00PM – 3:00PM HR Training Room, Old Main 323

For all upcoming Skype for Business training sessions please refer to our dedicated Skype for Business page by clicking here.