Information Technology
IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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IT Service Desk

Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

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Guiding Principles

The guiding principles are precepts set by the University CIO to guide the IT department in all conditions regardless of changes in the short-term strategies or long-term goals.

 

  • Our Focus: People First
  • Our Drivers: Innovation and Creative Thinking
  • Our Methodology: Collaboration and Partnerships
  • Our Commitment: Staff Growth
  • Our Mission: Alignment with the university’s goals
  • Our Culture: Diversity and Inclusion
  • Our Identity: Community Engagement