[Service Update]

This change will affect all Zoom users.

Zoom will start requiring passcodes or waiting rooms for all Zoom meetings, beginning Sunday, September 27th, 2020.

This change will affect all previously scheduled meetings if they do not currently have a passcode set or waiting room enabled.
PLEASE NOTE: If you add Passcodes to an existing meeting, calendar invites will need to be resent to include the Passcode.

What if I don’t have a Waiting Room or Passcode enabled by September 27?
If neither is enabled, Zoom will enable a Waiting Room for your meetings. You will need to admit participants into the meeting. If you set a passcode on a meeting before September 27, as the security option, the meeting link can be resent to participants and a waiting room will not be needed.

Resources and Support:
If choosing to enable Waiting Rooms on your account see this Zoom support article.
Zoom FAQ Meetings Waiting Room and Passcode Requirements
Additional support is available on the Online Ready site under “Using Zoom to Deliver Virtual Courses” including the overview on how to find and share meeting passcodes.

Engage with IT for additional updates
Be sure check for upcoming service updates via the main IT website www.marshall.edu/it or connect with us on social media www.marshall.edu/it/engage.

As always, if you need Technical Assistance: Please contact the IT Service Desk via chat at www.marshall.edu/it, phone 304-696-3200, or email itservicedesk@marshall.edu.