Planned Maintenance News Archive

Informational Update – InCommon Certificate Conversions – 8-Nov-15

November 11, 2015 · Planned Maintenance, Security, Uncategorized

The IT Infrastructure team reconfigured several systems which were previously using the expiring Thawte Wildcard certificate for individually named InCommon certificates. These changes were applied to these individual systems: * ADFS * ADFS Proxy * TSGW * ADMINTS * Ensemble * MUREMOTE * Camtasia * Pharmacy *

Service Interruption – Twin Towers West Internet – 8-Nov-15

November 11, 2015 · Network, Planned Maintenance, Unplanned Outage

Internet service was unavailable beginning at 11:38am. Service was fully restored by 12:02pm. Root Cause: Scheduled reload of switch. Solution: A reload of the switch cluster was needed to activate software version 3.6.3 that contains bug fixes believed to be causing recent outages.

Informational Update – Phone Caller-ID – 11-Nov-15

November 11, 2015 · Planned Maintenance, Unified Communications

The IT Infrastructure Group made a change to numbering format of the Calling Party Number that is presented to Frontier T1 in South Charleston for outbound Caller ID. This change allows individual telephone numbers to be sent out as the outbound Caller ID number. The change took place around 1:05 pm.

Service Affecting (Possible) – Internet Service 05-November-15

October 29, 2015 · Internet, Planned Maintenance

Internet services may be briefly impacted on 11/5/15 from 12:00 am to 4:00 am EST during a planned ISP maintenance. Due to the redundancy in the system this change should go unnoticed. Attaching email from the carrier. Dear Customer, You are receiving this message as an advance notice of an Emergency Maintenance, reference 177082, which