Services News Archive

Beginning at 8:51am ET Zoom said it’s “received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars.”  This outage is not specific to Marshall’s campuses. “We are currently investigating and will provide updates as we have them,” according to Zoom’s status page. For alternative

This change will affect all students, faculty and staff including the School of Medicine and Marshall Health. Beginning at 4:00 am on Sunday, August 9th, 2020, Marshall University will be upgrading our existing network firewall. We are planning for up to a four (4) hour disruption of all Internet access and many services during this time.

As Marshall has been migrating our campus clients to Microsoft Teams, Information Technology wants to challenge YOU to a 5 day challenge.  Who knows, you might already be a step ahead of the competition already. Follow along on our @MarshallUIT social media channels or via “News” on the main IT website www.marshall.edu/it 1st Challenge: Day 1

June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please report any issues you encounter to the IT Service Desk.  Thank you!   June 23, 2020  3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the

This change is being made for all students, faculty and staff with the exception of the School of Medicine. On Friday, June 12, 2020, Marshall University will begin migrating from Microsoft Skype for Business to Microsoft Teams. The migration is expected take up to two weeks and is expected to be completed before July 1st.   Clients have

Marshall University employees with access to sensitive data will receive an e-mail message with the following details: Subject:  [InfoSec] Marshall IT has assigned you training Sender:  Marshall University – Huntington <automated-message@everfi.net> Description:   This IT WWW posting validates the e-mail assignment notification for an EVERFI course module for ‘Data Security EDU‘. This training assignment was approved

Now that we’re meeting virtually for the unforeseeable future, the popular virtual conferencing app, Zoom, has been a heavy target for cyber criminals. Fear not, there are things you can do to make your Zoom meetings safer: Patch early, patch often. Use the Waiting Room option. Take control over screen sharing. Use random meeting IDs

Due to recent news, cybercriminals have a new twist on phishing emails: Coronavirus scams.  Cybercriminals often exploit popular topics and fears, and they haven’t overlooked the widespread fear of COVID-19. The Office of Information Technology asks the Marshall community to continue to stay alert of fraudulent emails and follow safety guidelines when responding to emails

Marshall University Information Technology will be migrating itservicestatus to a new webserver this coming Sunday, February 16th, 2020 from 4:00 am to approximately 10:00 am. There will be no downtime involved, however we will need to freeze any updates / changes during that window. Once the migration is complete updates can be once again made

On Monday, February 10th, 2020, Marshall University will begin migrating email to Office 365.  The university is beginning the migration of all on campus email services to Microsoft hosted services online (Office 365).  This change is being made to combine all email clients for students, faculty and staff on one consistent email platform. The university is migrating all users from