Outage News Archive

Marshall University IT will be performing network upgrades on Sunday, November 3rd, 2024 during the regularly scheduled maintenance window.  This will begin at 4:00 am and is expected to end at 08:00 am.  This change will impact all networked (wired and wireless) services.  Users will notice complete loss of services and intermittent connectivity issues during

MUIT network equipment connections and datacenter services have been restored. 

Due to the extended outage caused by the network upgrade today, most datacenter services are currently unavailable such as some Active Directory services, Self Service Banner, and ID Office services just to name a few. Wi-Fi and Internet has mostly been restored.  If you are still experiencing issues connecting to the Wi-Fi or internet, please

The MUIT Network Infrastructure Team is still working to complete updates on the network.  We currently do not have an estimated time for network restoration.  Thank you for your patience and cooperation. We will continue with hourly communications until all maintenance is completed and any other updates as available.

Marshall Information Technology is planning on beginning a Banner Production upgrade on Sunday, May 19th, 2024, at approximately 8:00 am, and we expect all updates to be completed the same day May 19th, by approximately 1:00 pm.  During this scheduled outage, Banner will be inaccessible.  Please prepare properly and ensure that any changes or data

Beginning at 8:51am ET Zoom said it’s “received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars.”  This outage is not specific to Marshall’s campuses. “We are currently investigating and will provide updates as we have them,” according to Zoom’s status page. For alternative

June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please report any issues you encounter to the IT Service Desk.  Thank you!   June 23, 2020  3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the

The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August  25th  from 12:00am – 1:00am.  During this time there will be intermittent outages of all voice, video and data applications.  If you have questions or concerns about the timeline, please contact the