Unplanned Outage News Archive
Marshall University Wireless Network services for the Huntington and Regional Campuses are currently offline. The current issue was reported earlier this morning. IT staff and management are working alongside Cisco, our wireless vendor, to resolve what is reported to be a technical issue in their product. We do not have an estimate at this time
One issue has been flagged regarding some email accounts are no longer able to send messages using the mail app. If you experience these problems please visit the Apple Support Page.
The faculty and staff are invited to join Libraries and Online Learning and the Division of Information Technology for a progressive open house from 2 to 6 p.m. Wednesday, Aug. 23, at the Drinko Library and Information Center on the Huntington campus. During the event, guests will be encouraged to travel around Drinko Library
Computer Security Advisory for All University Faculty & Staff E-mail Recipients Starting last Friday (5/13/2017) computer security researchers and news media began sharing information about a new computer security attack called ‘WannaCry’. This attack is another variation of malicious software referred to as ‘ransomware’. When a computer becomes infected with ransomware, this malicious code attempts
On January 15th, 2017, MU Information Technology will be eliminating the self-service feature for creating/managing group aliases and vanity email addresses. These features, (group aliases and vanity addresses) are being migrated to our Exchange Server environment. Existing group aliases are being converted to Exchange distribution groups and will continue to function. Beginning on 1/15/17,
Over the holiday break the IT Infrastructure Communications Team began upgrading the Wireless LAN Controllers and the radius authentication servers. Those upgrades were completed early this morning. Due to the nature of our authentication protocols you will now have to “accept” a new security certificate to connect to the WiFi network. During this upgrade the
The Marshall University campus Symantec Endpoint Protection Management (SEPM) Servers and Symantec Endpoint Protection (SEP) client install packages have been upgraded to version 12.1.7061.6600 (Windows/Mac/Linux). This Symantec provided update addresses Symantec Security Advisory SYM16-015 (client decomposer engine). This update provided client OS support for Mac OS 10.12 (Sierra). SEP client patches are being distributed via
Our Skype for Business phone/UM environment has been performing in an optimal state until approximately 3am 8/16/2016 when all of the servers in the Skype for Business environment rebooted unexpectedly. This incident inadvertently caused many Polycom phones to be in a disabled state that required a physical reboot in order to correct. In addition it has
The Marshall University campus Symantec Endpoint Protection Management (SEPM) Servers and Symantec Endpoint Protection (SEP) client install packages have been upgraded to version 12.1.7004.6500 (Windows/Linux) and 12.1.6867.6400 (MacOS). This Symantec provided update addresses Symantec Security Advisory SYM16-010 (client decomposer engine) and SYM16-011 (multiple SEPM security issues). This update addresses several ‘high severity’ issues in both
Symantec has released security updates to address vulnerabilities in multiple products. Exploitation of some of these vulnerabilities may allow an attacker to take control of an affected system and cause a denial-of-service condition. Users and administrators are encouraged to review Symantec Security Advisories SYM16-010(link is external) and SYM16-011(link is external) and apply the necessary updates.