Unplanned Outage News Archive
Live Chat with the IT Service Desk is temporarily down. However, you can still reach them via email (ITServiceDesk@marshall.edu), telephone (304-696-3200), or stop in to see them on the 1st floor of Drinko Library.
As part of our effort to bring a unified Single Sign On (SSO) experience to more of MUIT services, we are preparing to migrate to a new Shibboleth Identity Provider (IDP) server that will allow us to integrate with Active Directory Federation Services (ADFS). Once this migration is complete, those attempting to log-in to services
Below is an update from MATLAB: If you have installed MATLAB on a platform that is impacted by a support change. MathWorks periodically updates platform support and has made the following changes: New Platforms Ubuntu 18.04 LTS: Support begins with R2018b. SUSE Linux Enterprise Desktop 15: Support begins with R2018b. SUSE Linux Enterprise Server 15: Support begins with
A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below. Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL,
The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August 25th from 12:00am – 1:00am. During this time there will be intermittent outages of all voice, video and data applications. If you have questions or concerns about the timeline, please contact the
Marshall University students, faculty and staff who require the Adobe Creative Cloud software as part of their academic program or job function now have new and expanded access to this software suite. This licensing enhancement expands the use to not only select University-owned computers, but also allows installation on an additional device including a personally-owned
The IBM/SPSS software starts alerting our campus software users about the upcoming expiration 30-days in advance each time the application is launched. Marshall University users can ignore these alerts regarding our current SPSS license that has a renewal anniversary date of 2/28/2018. The annual license renewal requisition process started several weeks ago and should be
This is an important computer security bulletin from Marshall University Information Technology team directed at Marshall University students, faculty and staff who own or use an Apple Macintosh computer. Apple has released a critical security update which should be applied to all computers which are running macOS High Sierra 10.13. Marshall University IT staff are
Recent Phishing Attacks Over the past several months, the Office of Information Technology has seen an influx of fraudulent “phishing” messages, many which appear urgent, and are designed to trick account holders into clicking a link (or in some cases, replying to an email) and providing a username and password. In most cases, these emails
As of 9:15 this morning all scheduled maintenance on the WiFi network has been completed. Please report any problems you encounter to the IT Service Desk immediately.