IT Service Desk News Archive

As of now, 99% of the WiFi network has been restored.  The 1% of access points remaining offline are located in multiple buildings across campus and are in areas where additional WiFi coverage exists or are in a physical location that is not immediately accessible.  We are continuing to work to get 100% coverage very soon. 

As of 5:00 pm, we have completed Public Safety, Sorrell Maintenance Building, The Child Development Academy and the DewCo building.  We will begin the Weisberg Engineering Laboratories next. The majority of the campus WiFi is functioning normally but there are still a few Access Points we have to replace.  Many of the common areas within the

The WiFi restoration is continuing to move along steadily.  As of Noon today the Joan C. Edwards Performing Arts Center, the Rec Center, Gullickson Hall, Chris Cline Athletic Complex and Prichard Hall have all been brought back online.  Crews are currently working in Public Safety and Sorrell Maintenance Building.  We will be focusing on the

As of this afternoon, the team is still making steady progress on restoring wireless connectivity to the network.  Buildings completed today are Memorial Student Center, MEB (School of Pharmacy), Welcome Center, Foundation Hall and the Harless Dining Hall.  The next buildings to be restored will be the Campus Recreation Center and Gullickson Hall. Work will

We have made continual progress throughout the afternoon.  Since the 1:15 pm update we have completed Jomie Jazz, Career Services, Public Safety, East Hall, St. Mary’s Education Center, and the Memorial Student Center.  The next locations are Foundation Hall, Gullickson Hall, Henderson Center, Meyers Hall, the Rec Center, Sorrell Maintenance Building, Welcome Center and all of

Marshall University and Cisco engineers have made strides in restoring full service to the WiFi Network on campus.  We are working in order from the most impacted to least impacted buildings. For example, if a building has a complete outage, we’ll work to get it fully restored before moving on. Since our last update, Byrd

Marshall University engineers along with Cisco engineers have made steady progress today in getting the remaining WiFi access points connected to the network. Access points in the Shewey building, First Year Residence Halls and the Byrd Biotechnology Science Center have all started to come back online.  Technicians will continue to work into the evening and

WiFi Update
October 23, 2017 · Main Notices

The Marshall University Campus WiFi network continues to experience intermittent outages. Approximately 10 percent of the WiFi access points on campus were not functioning as of late Sunday evening due to troubleshooting efforts during Sunday’s weekly maintenance window.  Restoration of these access points is underway, look for further updates at http://www.marshall.edu/wifi . Cisco engineers have

Marshall University Wireless Network services for the Huntington and Regional Campuses are currently offline. The current issue was reported earlier this morning.  IT staff and management are working alongside Cisco, our wireless vendor, to resolve what is reported to be a technical issue in their product. We do not have an estimate at this time

  West Virginia Makes Festival- October 6th, 2017 The Robert C. Byrd Institute (RBCI) will be hosting this year’s Fourth Annual West Virginia Makes Festival on Marshall University’s Memorial Student Center Plaza, from 9 a.m. to 2 p.m., this Friday, October 6th, 2017.  This Festival is a celebration of the ingenuity and creativity of makers statewide