New Employee Resources

Your MUNet account will give you access to everything from email, lab computers, MUOnline, Human resources system, Payroll and others. If you forget your password, you can reset it yourself on our Self Service site.

• All Marshall University employees are assigned an email address based on their MUnet username. Microsoft Outlook is available for supported desktop and mobile devices. Instructions on how to setup your email to your device can be found at https://www.marshall.edu/it/departments/it-service-desk/howdoi/
• Employees may access their university email at http://www.outlookweb.marshall.edu/
• The Electronic Directory lets you look up a student or employee phone number or email address.
• For wireless Internet access, all employees MUST connect to “MU WiFi” a secure network for students, faculty, and staff. “MU_Guest” is limited to visitors to all campuses and provides up to five days of access. Visitors must provide a valid email address and mobile phone number to register. They will have to log in after each 24-hours period. Sign up for guest wireless access here.
• When traveling, faculty and staff can instantly connect to the Wi-Fi networks at universities worldwide through eduroam, a secure access service that acts as one large wireless hot spot. Just search for active networks at any participating school, select “eduroam” and enter the email address that incorporates your Login user-name. That will provide instant access to WiFi at these institutions. Visitors to the Huntington, South Charleston, MOVC campuses can enter their credentials from their home institutions and likewise have immediate access to Marshall networks. The eduroam service is available in all MU buildings expect residence halls.

Contact the Parking Office to purchase parking permits and view information about alternative transportation on and off campus.

Human Resources has much more information on job postings, compensation, grievance process, employee wellness and more.

• Benefits Information
• Classified Staff Handbook
• HR Contact Information
• HR Forms
• University Holiday Schedule
• Leave
• Policies
• Training Opportunities
• Pay Day Schedules
• Retirement plans information
• Employee Handbooks

• The IT Service Desk offers several ways to provide help. We maintain a “How Do I” page that offers quick and easy instructions to help with basic IT questions. You can also report any issues to the IT Service Desk at itservicedesk@marshall.edu or 304-696-3200.
• Stay safe! IT provides Symantec Antivirus at no additional charge.
• Be wary of email scams called “phishing” that try to trick you into giving up your username, password, and other personal information. When in doubt, forward the message to the IT Service Desk team for review to itservicedesk@marshall.edu.
• The IT Team offers employee free training and instruction that supports teaching and learning. We offer training in a variety of formats, including hands-on workshops, information seminars, webinars, online video tutorials, vendor and IT produced documents.
• Digital signage throughout the campus and livestreaming is also available to help promote or broadcast any events that are coming up. Speak with the IT Service Desk for more information.
• University owned equipment will have the latest version of Microsoft Office installed. Employees who have personal devices such as desktops, laptops, smartphones/tablets can obtain Office 365. Contact that IT Service Desk to start this process.

MU Health and the Medical School have some systems that are unique to its employees. Visit http://marshallhealth.org/ to find important information about technical support, the MU Health email system, room reservations and more. Please contact Michael McCarthy, the Chief Information Officer of Marshall Health and the Medical School, for any specific or additional information at 304-691-1765 or mccarthy@marshall.edu

MUOnline, MyMU, BERT

Banner Student System is used at all Marshall Campuses. Faculty members and advisors can login to a system called MU BERT to view rosters, MUOnline is the online learning management system, which can be used for both online and face-to-face courses at all Marshall Campuses. Visit http://www.marshall.edu/muonline for information about the system and how to get started.

Please contact the MU Design Center for any specific online course requests and modification. For any technical support, please contact the IT Service Desk at itservicedesk@marshall.edu or 304-689-8638

The MyMU Portal is a mobile-friendly application that gives students and employees a single front door to services and application. Use your MUNET credentials to get access. Faculty and advisors see content directed specifically to them. Therefore, instructors and advisors will NOT see the same information as students. However, an instructor who is also a student will be able to see both views by clicking on the menu. The app will automatically default to the student role. Faculty will use this to email students and enter grades. Students use the same system to access financial aid information, course schedules, catalogs and to register for classes.

When inclement weather or other crises strike, faculty can use the communication tool in myMU called MU Alert, which alerts students about cancellations, weather, crime, and important changes.

In MUOnline, faculty can email either an entire class or all students in multiple classes. Details are available here.

Within MU BERT, instructors can view a full class list along with pictures and can email an individual or an entire class from the Class List with an Email Address tab inside the Class Information tab. MU Bert is a tool used to assist MU faculty and administrators with generating report data from Marshall’s Enterprise Student Information System.

BlackBoard & Grades

The DegreeWorks system provides main campus students and their advisors with up-to-date information on progress toward graduation by tracking and comparing past and present academic achievement. Using DegreeWorks, students and advisors can check academic progress toward a degree, review the requirements already completed, and use the information provided to plan courses students should take to complete degree requirements.

The Office of the Registrar protects academic records and communicate and applies academic policies and procedures. For more information, visit http://www.marshall.edu/registrar/.

Blackboard Analytics sifts through concrete data in a matter of seconds, giving advisors, tutors and instructors information that may help students stay in school and graduate. It allows faculty to increase enrollment, student retention, and learner engagement through insights produced from data you already have. With the help of Blackboard Analytics’ data-driven solutions, Marshall University can identify and overcome barriers to student success and keep learners on track for graduation. Learn more about it here.

Students will feel secure in the MyCoursEval™ portal guaranteeing anonymity on each and every evaluation they take. MyCoursEval™ also provides faculty members and administrators the feedback they need in order to make necessary and positive changes on campus and in the classroom. Evaluations using MyCoursEval™ are automatically loaded into myMU at the end of every semester for students to access.

Services & Administrative Information

At Marshall University, lecture capture technology is provided by a combination of software. Techsmith’s software, Techsmith Relay, provides a solution that is able to capture the desktop of a computer and integrate a camera feed. All of the TECI rooms have Techsmith Relay installed and ready to use. Marshall provides a central management platform to host and stream your videos to where ever you need. The platform is called Ensemble Video. With Ensemble you can stream videos to Blackboard, secure who views the videos, create playlist, and have students upload their own videos. Both services are available using your MUNet account. Go to https://www.marshall.edu/it/training/lecture-capture/ for more information.

The Faculty Senate has 74 senators representing the main campus and regional campuses. Senators help guide the academic pursuits of Marshal University, represent all faculty members, and express student and faculty vies to the larger campus community.

MURC is a tool committed to research compliance, awarding administration, and external funding notification. For more information, visit http://www.marshall.edu/murc/.

To see the Faculty Handbook and get information about faculty policies, advancement, awards, development workshops and more, visit: http://www.marshall.edu/home/facultystaff.

MyMU is the online portal where employees must submit their timecard.

Faculty, staff, and students have several tools that save time and eliminate the need for cross-campus travel for conferences and meetings. In addition to telephone conferencing, MU offers Skype for Business and Blackboard Collaborate.

Skype for Business combines the valuable security features of Lync with the flexibility of Skype. Users can share, collaborate and discuss by integrating voice, video, instant messaging and online meetings with Office 365’s existing capabilities.

Users also can search for and connect with anyone in the Skype network – inside or outside the University. Helpful information on the use of Skype for Business can be found on Microsoft’s website:

• Start using Skype for Business (Lync) for IM and online meetings.
• Microsoft’s Help topics about Skype for Business.

IT can assist in setting up video conferences with users on video conferencing software.

The Finance Departments support Marshall University by providing key financial services efficiently and effectively. The Finance section provides university financial services directly to students and the campus community. Finance includes Accounting, Accounts Payable, Budget, Bursar, Payroll and Finance IT.

• Purchasing Card Information
• Travel Policies