IT Service Desk News Archive
June 29, 2020 11:30 am: As of this morning all phone issues should be resolved. Please report any issues you encounter to the IT Service Desk. Thank you! June 23, 2020 3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the
Congratulations Marshall Graduates! Soon you will be graduating from Marshall University. Now is a good time to take a few moments to wrap up some important technology and service items before you go. We compiled that grad services list and emailed them to you, but just in case you can find them on our website.
MUIT has completed an upgrade to the MU WiFi and Eduroam wireless networks on campus. If you are having issues connecting to the MUWiFi or Eduroam WiFi networks on our campuses, you may need to “Trust” the new certificate. If you are still having issues, try following these steps: Go into your WiFi settings and
The service desk will be covered from noon to 1:00 PM each day over the holiday break starting this Saturday, December 20th through our return on January 2, 2020, every day including Christmas and New Years day. During this time we will respond to messages and will be available for chat, calls and emails during
Information Technology will be making changes to School of Medicine Office365 accounts over the next week. If you have an Office365 account with a mailbox as well as an Exchange mailbox, then our goal is to make it so that you will no longer have a separate inbox in Office365. Any email addressed to your
Over the next two months, Marshall University will be migrating all V: Drive storage to Microsoft OneDrive. You will receive a completion status message from IT Announcements (itannouncements-noreply@marshall.edu) once your V: Drive has been fully migrated. Once migration is complete, you will be able to access the files you previously stored on your V: Drive
Peter Coffman IT Consultant Sr. What degree do you hold? BS – Computer & Information Technology from Marshall University Describe your role in MUIT in 10 words for less: Service Desk technician Favorite thing about working in IT or at MU: I really enjoy the environment at Marshall and the people I work with.
Marshall University Information Technology is applying a major upgrade to the email firewall service, called Barracuda Essentials, on Sunday, May 19, 2019. Barracuda Essentials provides advanced protection against fraudulent email for both Faculty/Staff email (on-premise Exchange) and Student email (Office365). It also provides security for outgoing mail to external sources, assisting in the discovery and
Cortney Hamons Information Systems Specialist What degree do you hold? Bachelors of Science in Digital Forensics and Information Assurance – Marshall University Describe your role in MUIT in 10 words for less: Assisting students and employees with technical issues Favorite thing about working in IT or at MU: Fun and friendly environment Favorite Restaurant in
Stop by our Drinko Pop Up table in the MSC on Tuesday, March 12th from 10 a.m. to 2 p.m. for help enrolling in MFA. If you miss our event, you an stop by the IT Service Desk at any time if you need assistance.