it News Archive

Marshall University Information Technology schedules a weekly maintenance window on Sundays from 4am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021.  This yearly maintenance outage is listed as “University Computer Services Unavailable” on the

Update:  02/05/21 On Sunday morning, February 7th, 2021, MUIT will switch to the new 903 prefix on newly generated ID numbers.   Any students admitted or employees hired after the change will have the new prefix.  No existing Student ID or Employee ID numbers will be changing. From Sunday moving forward, try to refrain from asking for

Important update for all active Marshall University e-mail accountholders including students, faculty, staff (MU, SOM, and Marshall Health) and Alumni. Marshall University Information Technology will introduce an updated e-mail security solution provided by Microsoft in January 2021.  In addition to anti-virus and anti-spam protection, the Microsoft Defender for Office 365 service improves security for both incoming and outgoing email. This

Beginning January 31, 2021, Marshall University will begin using a 903-xx-xxx sequence of numbers for identification (ID). This is for new assignments only; existing numbers will not change. All offices, departments and colleges should review their processes and procedures, including paper forms, to ensure compliance with this change. While this is a relatively minor change

The Marshall University Information Technology (IT) department is participating in National Cyber Security Awareness Month (NCSAM) to raise awareness of Cybersecurity issues. Throughout the month of October, Marshall IT will be sharing information from the national campaign on their website and Twitter account and through newsletter articles following this year’s theme “If you Connect It,

Notice to all students, faculty and staff who use Virtual Private Networking (VPN) services On Wednesday, September 30th, 2020, Marshall University will make an important change to the campus virtual private networking (VPN) service. If you use the Marshall VPN service, please read the following to ensure your continued ability to use VPN services after

Jacob Wheeler IT Consultant Sr. What degree do you hold?  Associate in Computer Science Technology from Ohio University Southern Describe your role in MUIT in 10 words for less: Here to help people out. Favorite thing about working in IT or at MU: The pretty campus and the people. Favorite Restaurant in Huntington/Charleston area: Backyard

Beginning at 8:51am ET Zoom said it’s “received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars.”  This outage is not specific to Marshall’s campuses. “We are currently investigating and will provide updates as we have them,” according to Zoom’s status page. For alternative

June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please report any issues you encounter to the IT Service Desk.  Thank you!   June 23, 2020  3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the

This change is being made for all students, faculty and staff with the exception of the School of Medicine. On Friday, June 12, 2020, Marshall University will begin migrating from Microsoft Skype for Business to Microsoft Teams. The migration is expected take up to two weeks and is expected to be completed before July 1st.   Clients have