MATLAB Support Change

Below is an update from MATLAB:

If you have installed MATLAB on a platform that is impacted by a support change.

MathWorks periodically updates platform support and has made the following changes:

New Platforms

  • Ubuntu 18.04 LTS: Support begins with R2018b.
  • SUSE Linux Enterprise Desktop 15: Support begins with R2018b.
  • SUSE Linux Enterprise Server 15: Support begins with R2018b.

Dropped Platforms

  • Windows 8.1: Support has ended as of R2018b.
  • macOS 10.11 “El Capitan”: Support has ended as of R2018b.

See the complete set of system requirements and the platform road map for the latest information on planned platform changes to MathWorks products.

MathWorks Customer Service Team

MU Information Security Alert

A number of fradulent emails have been circulating with various subjects and senders, all with message bodies looking similar to the image below.  Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL, and ensuring you expect the message and that it is legitimate.




  1. (Optional) Report a suspicious email message sent to your email address by forwarding the message to You will receive an auto-reply confirming receipt of the message as well as additional instructions.
  2. Delete the message from your inbox.
  3. As long as you did not attempt to open the attachment, reply/click on the web link, or provide any personal information, no additional action is needed; however…
  4. If you attempted to open an attachment or visited a website where you submitted your username, password or other sensitive information, you should immediately contact the Marshall IT Service Desk at (304) 696-3200 /


Security Tip: Use of the ‘Skeptical Hover Technique’ Most email applications allow you to simply hover your mouse – without clicking – over an embedded web link to preview where the hidden link will try to send you if you should click it.


ALWAYS be suspicious of any unexpected email messages (regardless of the source) which include file attachments,  web URL’s, or are written with a sense of urgency that you must provide computer passwords or reveal personal financial information.


Phishing Scams and Compromised Accounts – What Should I Do?


InfoSec Tips #7: Don’t Be Tricked


Thank you for your continued awareness,



Drinko Library and Information Center to host open house Sept. 5

Faculty and staff are invited to join Libraries and Online Learning and the Division of Information Technology for the 2018 Drinko Open House from 3 to 6 p.m. Wednesday, Sept. 5, on the 3rd floor of the Drinko Library and Information Center on the Huntington campus.

During the event, guests will be encouraged to take a tour of Drinko Library to learn more about IT and Library and Online Learning services including circulation, inter-library loans, the Writing Center, Instructional Design Center, ID Office, IT Service Desk, Marshall Digital Scholar and more.

The event will also showcase the location of all service areas in the building as well as information about additional services available from both departments and refreshments will be available.

More info at:

Tech Up Session Tonight!


Come join us!

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, August 29 from 4:30 to 6:30 p.m. in Drinko Library and Information Center Room 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine.  IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

For more information, please visit

Notification: Possible Outage

The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August  25th  from 12:00am – 1:00am.  During this time there will be intermittent outages of all voice, video and data applications.  If you have questions or concerns about the timeline, please contact the IT Service Desk as soon as possible.  You will also be able to follow the progress on our IT Service Status page.

Adobe Creative Cloud licensing update

Marshall University students, faculty and staff who require the Adobe Creative Cloud software as part of their academic program or job function now have new and expanded access to this software suite.

This licensing enhancement expands the use to not only select University-owned computers, but also allows installation on an additional device including a personally-owned computer. This new capability is called ‘named-user-licensing’ and will be accessible via single-sign-on with your MUNet account credentials.

The University is funding this initiative for specific academic programs and business units. Named-user licensing will allow students, faculty, and staff to install and run the complete Adobe Creative Cloud Suite on up to two computers that they use, including their own personal computer, but is limited to one active computer at a time.

Eligible students include those enrolled in a major under the College of Arts and Media (CAM) and other select courses. Students enrolled in an eligible course outside of CAM may receive access for the duration of the approved course’s term.  Check my eligibility.

If a student needs access to Adobe Creative Cloud software for a specific course, please ask your instructor to complete the online request form to Request Access to Adobe Creative Cloud apps.

If your use is not course-related, then you may want to consider purchasing a personal license through Adobe Creative Cloud with an educational discount. Users with active license assignments (personal and enterprise) may use the Adobe Creative Cloud applications in one of our technology labs and designated classrooms across campus.

Students, Faculty and Staff who need access to Adobe Creative Cloud apps for their academic or administrative work should complete the online request form to create their license assignment.

Please visit the following website for further information, to check your eligibility, and to request access.

Still have questions or having issues with installing or updating your Creative Cloud license? Please contact the IT Service Desk via chat, phone 304-696-3200, email, or in person.

Intern Spotlight – Adam D’Alessandro

Adam D’Alessandro

Information Technology Intern



Internship Team:


What’s your dream job?:

Meta Data

What made you want to be in the IT Field?:

Air Force Career

Describe what you do for the IT department in three sentences or less:

I watch the network for outliers.

Favorite Restaurant in Huntington/Charleston area?:


What’s your favorite hobbies?:

Weather and Xbox One

What’s your favorite device in technology?:

The iPad

Something you can’t live without?:


Favorite Vacation spot?:

Colorado Rocky Mountains

Who inspires you?:

My Father

If you could have any super power, what would it be?:

To fly

What’s your favorite food?:


If you were an animal, what would you be?:

Large cat or Killer Whale

If you could go anywhere in the world, where would you go?:


Lynda Campus offers technology help for vacations

“One’s destination is never a place, but a new way of seeing things” – Henry Miller

Being able to protect, capture, and manage your vacation is very important. Lynda Campus provides you an easy way to do just that! Learn how to use technology to help keep you safe, get the most out of the mobile photography revolution, and boost your productivity by crafting a personalized approach to time management.

Marshall University Information Technology’s partnership with Lynda Campusprovides the opportunity for students, faculty, and staff to easily access in-depth training on these skills, as well as many others. Take advantage of this opportunity by checking out the related topics below:

To access training videos, please visit and sign in using your MUNet Account username and password. Access is available both on and off-campus.

Benefits to using include:

  • Unlimited access to courses on a wide variety of technologies and disciplines
  • Up-to-date content to keep skills current and learn new skills
  • New courses added each week
  • Tutorials taught by recognized industry experts
  • Access to instructors’ exercise files to follow along as you learn
  • Closed captioning and searchable, time-coded transcripts
  • Beginner to advanced courses
  • Option to watch complete courses or bite-size videos as you need them

Need assistance? System Requirements

Contact the IT Service Desk, located on the first floor in the Drinko Library, e-mail or call 304-696-3200.

We Are…IT! Feature Friday – Eric Himes

Eric Himes

Director, Digital Media Services

What degrees do you hold?
BA – Journalism and Mass Communications

How would you describe your role in MUIT in 10 words?
If digital media is involved, I’m somehow involved.

What is your favorite thing about working in IT?
The variety of projects I am involved with

What is your favorite restaurant in Huntington/Charleston Area?
All of them – except Jim’s

What’s your favorite vacation spot?
It’s about the adventure, not the location

What are you currently binging/watching?
Homeland, Shades of Blue

Best concert you’ve ever attended?
My daughter’s honor’s band concert

Something you can’t live without?
My wife

Most adventurous thing you’ve done?
Pack the car for a three week cross country trip with out any reservations. There is always an adventure in any trip.

Cooking and Traveling

How should one get ahold of you?



Emeritus VP Dr. Miller Authors Book

Emeritus Vice President of Information Technology Dr. Arnold Miller has authored an e-book with Jack L. Dickinson, a staff member of the Special Collections Department of Morrow Library. This e-book “In the Beginning… A Legacy of Computing at Marshall University” is on the early computing history of Marshall University. It covers the 40 years between 1959 and 1999. This book includes images of the various systems, several comments from users, and hardware and software descriptions. It is available as a free download on Marshall Digital Scholar at