A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below. Many accounts are continuing to be compromised. PleaseDO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL, and ensuring you expect the message and that it is legitimate.
IF YOU HAVE ALREADY CLICKED A LINK IN A MESSAGE SIMILAR TO THE ONE ABOVE, CHANGE YOUR PASSWORD AS SOON AS POSSIBLE and contact the IT Service Desk at (304)696-3200.
IF YOU RECEIVE A FRAUDULENT EMAIL MESSAGE, WE ASK YOU TAKE THE FOLLOWING ACTION(s):
(Optional) Report a suspicious email message sent to your @marshall.edu email address by forwarding the message to email@example.com. You will receive an auto-reply confirming receipt of the message as well as additional instructions.
Delete the message from your inbox.
As long as you did not attempt to open the attachment, reply/click on the web link, or provide any personal information, no additional action is needed; however…
If you attempted to open an attachment or visited a website where you submitted your username, password or other sensitive information, you should immediately contact the Marshall IT Service Desk at (304) 696-3200 / firstname.lastname@example.org.
Security Tip: Use of the ‘Skeptical Hover Technique’ Most email applications allow you to simply hover your mouse – without clicking – over an embedded web link to preview where the hidden link will try to send you if you should click it.
ALWAYS be suspicious of any unexpected email messages (regardless of the source) which include file attachments, web URL’s, or are written with a sense of urgency that you must provide computer passwords or reveal personal financial information.
Phishing Scams and Compromised Accounts – What Should I Do?
Faculty and staff are invited to join Libraries and Online Learning and the Division of Information Technology for the 2018 Drinko Open House from 3 to 6 p.m. Wednesday, Sept. 5, on the 3rd floor of the Drinko Library and Information Center on the Huntington campus.
During the event, guests will be encouraged to take a tour of Drinko Library to learn more about IT and Library and Online Learning services including circulation, inter-library loans, the Writing Center, Instructional Design Center, ID Office, IT Service Desk, Marshall Digital Scholar and more.
The event will also showcase the location of all service areas in the building as well as information about additional services available from both departments and refreshments will be available.
Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, August 29 from 4:30 to 6:30 p.m. in Drinko Library and Information Center Room 138 on the Huntington campus.
Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.
The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August 25thfrom 12:00am – 1:00am. During this time there will be intermittent outages of all voice, video and data applications. If you have questions or concerns about the timeline, please contact the IT Service Desk as soon as possible. You will also be able to follow the progress on our IT Service Status page.
Marshall University students, faculty and staff who require the Adobe Creative Cloud software as part of their academic program or job function now have new and expanded access to this software suite.
This licensing enhancement expands the use to not only select University-owned computers, but also allows installation on an additional device including a personally-owned computer. This new capability is called ‘named-user-licensing’ and will be accessible via single-sign-on with your MUNet account credentials.
The University is funding this initiative for specific academic programs and business units. Named-user licensing will allow students, faculty, and staff to install and run the complete Adobe Creative Cloud Suite on up to two computers that they use, including their own personal computer, but is limited to one active computer at a time.
Eligible students include those enrolled in a major under the College of Arts and Media (CAM) and other select courses. Students enrolled in an eligible course outside of CAM may receive access for the duration of the approved course’s term. Check my eligibility.
If a student needs access to Adobe Creative Cloud software for a specific course, please ask your instructor to complete the online request form to Request Access to Adobe Creative Cloud apps.
If your use is not course-related, then you may want to consider purchasing a personal license through Adobe Creative Cloud with an educational discount. Users with active license assignments (personal and enterprise) may use the Adobe Creative Cloud applications in one of our technology labs and designated classrooms across campus.
Students, Faculty and Staff who need access to Adobe Creative Cloud apps for their academic or administrative work should complete the online request form to create their license assignment.
Please visit the following website www.marshall.edu/it/adobefor further information, to check your eligibility, and to request access.
Still have questions or having issues with installing or updating your Creative Cloud license? Please contact the IT Service Desk via chat, phone 304-696-3200, email email@example.com, or in person.
“One’s destination is never a place, but a new way of seeing things” – Henry Miller
Being able to protect, capture, and manage your vacation is very important. Lynda Campus provides you an easy way to do just that! Learn how to use technology to help keep you safe, get the most out of the mobile photography revolution, and boost your productivity by crafting a personalized approach to time management.
Marshall University Information Technology’s partnership with Lynda Campusprovides the opportunity for students, faculty, and staff to easily access in-depth training on these skills, as well as many others. Take advantage of this opportunity by checking out the related topics below:
Emeritus Vice President of Information Technology Dr. Arnold Miller has authored an e-book with Jack L. Dickinson, a staff member of the Special Collections Department of Morrow Library. This e-book “In the Beginning… A Legacy of Computing at Marshall University” is on the early computing history of Marshall University. It covers the 40 years between 1959 and 1999. This book includes images of the various systems, several comments from users, and hardware and software descriptions. It is available as a free download on Marshall Digital Scholar at http://mds.marshall.edu/lib_manu/8.