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Marshall University will be conducting a test of the MU Alert emergency messaging system on Wednesday, January 24, 2018 at 10 a.m.. This is an opt-in service available to MU community members. Subscribers are asked to be sure they receive a message by noon on Wednesday, and if necessary update their contact information via the myMU interface. If the information is correct and no message was received, please email email@example.com with details on which method (text, email, and/or voice) did not work and the details for each pertinent method. Please sign up or update your information prior to 5:00 p.m. on Tuesday, January 23rd to be included on the test.
All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.
Scheduled dates are:
Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)
Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)
Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.
Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.
Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.
“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.
Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.
Marshall University’s Information Technology Department’s continued partnership with Eduroam, a WiFi authentication service, allows Marshall students, faculty and staff to access wireless networks from other participating institutions while they are off-campus. Eduroam is available at more than 12,000 locations worldwide, including more than 450 colleges and universities. In addition, it provides high speed roaming to over 69 countries. If you are a student, faculty or staff member who will be traveling over winter break, keep this available service in mind and log into Eduroam at a participating campus near you and have access to a secure WiFi network.
Students, faculty, and staff can use their Marshall University email address and password to access the network. Just as members of Marshall’s community can take advantage of this opportunity while away from campus, individuals visiting Marshall University from a partner Eduroam institution can access WiFi connection without requesting “MU guest “credentials.
Marshall faculty, students, and staff have seen a recent upswing in the number of phishing emails received recently. Brooke Griffin, reporter for The Parthenon, recently interviewed IT staff. Read the article here.
As of 5:00 pm, we have completed Public Safety, Sorrell Maintenance Building, The Child Development Academy and the DewCo building. We will begin the Weisberg Engineering Laboratories next. The majority of the campus WiFi is functioning normally but there are still a few Access Points we have to replace. Many of the common areas within the residence halls are not fully covered. All residence rooms should have service and should have had service all week but the common areas are scheduled to be replaced with new equipment beginning early next week.
The WiFi restoration is continuing to move along steadily. As of Noon today the Joan C. Edwards Performing Arts Center, the Rec Center, Gullickson Hall, Chris Cline Athletic Complex and Prichard Hall have all been brought back online. Crews are currently working in Public Safety and Sorrell Maintenance Building. We will be focusing on the Weisberg Engineering Laboratories, the Child Development Academy, and the DewCo buildings next.
Marshall University Wireless Network services for the Huntington and Regional Campuses are currently offline. The current issue was reported earlier this morning. IT staff and management are working alongside Cisco, our wireless vendor, to resolve what is reported to be a technical issue in their product.
We do not have an estimate at this time when services will be back online. Look for further updates to be posted on the News/Alerts section of the Marshall IT main web page https://www.marshall.edu/IT.
Thank you for your patience and we regret any disruption caused by these technical issues.
On Tuesday, October 17th, and Thursday, October 19th, from 11a.m.-1p.m. each day, Marshall University’s Information Technology (IT) division will be hosting the Hackers for Charity student group for a National Cyber Security Awareness Month (NCSAM) table in the lobby of the first floor of the Drinko Library and Information Center. These students will share practical tips on how to improve your personal information security and avoid online threats.
As technology continues to become a large part of our professional and personal lives, it is important to be educated in how to keep private information secure. We are eager to share with you the resources Marshall University has to not only provide information on the importance of cybersecurity but demonstrate the steps you can take to become more cyber secure in your everyday life. Additional information regarding weekly topics and resources can be found at www.marshall.edu/it/ncscam/topics
For the month of October, MUIT’s Instagram and Twitter will be posting weekly tips on cybersecurity, follow the hashtag #CyberAware and follow us @MarshallU_IT.
The Robert C. Byrd Institute (RBCI) will be hosting this year’s Fourth Annual West Virginia Makes Festival on Marshall University’s Memorial Student Center Plaza, from 9 a.m. to 2 p.m., this Friday, October 6th, 2017. This Festival is a celebration of the ingenuity and creativity of makers statewide as well as initiators closer to home. Marshall University’s Information Technology division will be represented by students in our intern program.
There will be interactive demonstrations given by the interns, including an IT Service Desk queue manager, digital signage providing information on access to available lab computers, cognitive facial recognition, wifi router installation project, and the primer of the IT Chatbot Assistant. The IT Service desk will soon be able to access MU students’ basic information allowing them to sign in and schedule appointments by simply tapping their MUID. Visitors to the Drinko Library and Information Center will now be able to track the availability of computers in the building, allowing students to see which devices are accessible on each floor of the library. A new facial recognition system will be implemented in Drinko to improve security and monitor access to restricted rooms. In addition, the Marshall website will be premiering an IT Chatbot Assistant to help assist students and staff with various troubleshooting scenarios.