IT Service Desk Update


Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to to start the process!

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Connecting your Chromecast

Students can easily connect media devices to WIFI!

1. First You need to find the MAC address on your device.

Instructions to find MAC address

**Hotspot needed to view MAC Address**

1. Join the Wi-Fi hotspot created with your phone / tablet.

2. Connect your Chromecast to the TV and use your phone / tablet to run the Google Home setup utility.

3. Follow all the prompts until you get to the Wi-Fi setup screen.

4. Your Chromecast should now be connected to the hotspot.

5. To locate the MAC Address, open the Google Home app on your phone/ tablet.

6. Select “Devices” at the top of the screen.

7. Locate the desired Chromecast and select the “3 dot icon/menu button” located at the top right of your device.

8. Select “Device Settings” and the MAC Address is located at the bottom of the screen.

9. Proceed to device registration.

2. Go to and sign in with your MUNet credentials.

3. On that page, you can manage your devices. To add a device, click add.

  • You will need to register your device ID as the MAC or physical Address to your device. It consists of 12 alphanumeric characters and must be entered into the system as 6 alphanumeric numbers pares separated by colons. ex: A1:B2:C3:D4:E5:F6
  • If you are still having trouble finding your MAC Address, contact the device manufacture for assistance. However, it can be commonly found under the WIFI settings.

4. Connect your device to the MU Device Net network.


Still having trouble? Click Here for other instructions.