IT Service Desk Update


Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to to start the process!

Customer Services

The IRCS team is made up of the IT Service Desk & Tier II support, Library Circulation, Information Delivery Services, University Computing Facilities, Technology Enhanced Classrooms (TECI) and IT Operations on both the Huntington and South Charleston campuses. Our goal is to provide a high quality of customer service to the campus community and contribute to the academic growth of the university. Our objective is to be a trusted and reliable partner to all of Marshall University.

Service Description

Service Desk

For more information

Contact Jody Perry, Executive Director Information Resources