IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

KPI

Availability of Major Systems
MU WiFi Availability
Network Availability
Internet Bandwidth
Information Technology BeHerd Customer Feedback May 2010 – Present
Inter-Library Loan Services Borrowed vs. Loaned (FY04 - FY15)
Gate Count - All Libraries and Departments (FY01 - FY15)
Electronic Hits - All Types Incl. MDS
Circulation of Print & Electronic Materials (FY01 - FY15)
Number of Generally Scheduable Technology Enhanced Classrooms
Morrow Library and SC Research Commons Services Stats
Library Instructions and Students Served (FY01 - FY15)
Reference Service Stats (FY01 - FY15)
100% Online Students vs. Total Online Enrollment (FY01 - FY15)
MUOnLine Enrollments by Type (FY01 - FY15)
MUOnLine Enrollments by Term (FY01 - FY15)
Library Holdings – Periodicals (FY01 - FY15)
Library Holdings – Books (FY01- FY15)
Library Holdings – Government Documents (FY01 - FY15)