IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

FAQ – OneDrive Frequently Asked Questions

What is OneDrive?

OneDrive is an online cloud storage system within Office 365 that allows students, staff, and faculty to securely store their documents and files. OneDrive allows users to collaborate and share files with classmates and colleagues, both internally and externally. OneDrive is unique in that it offers many security, sharing, and accessibility features for many document and file types.

What is OneDrive at Marshall intended for?

OneDrive is intended to be a self-managed, personal storage location where items are only available to the account holder unless they specifically share them out to either a) other Marshall OneDrive users; b) other Marshall OneDrive groups (Teams); c) they create a file or folder specific link where only the recipient(s) of the link can access the files; or d) share with the world.

Visit Office.com for details on sharing options.

How much storage will I have with OneDrive?

Marshall University’s OneDrive size is 1 full terabyte (1T) of storage.

Is this a replacement for “V Drive”?

Yes, this is a replacement for the MUPFC  (Marshall University Personal File Cabinet) V:\ drive share that was previously provided to all Marshall University students.  This is not (at this current time) related to or meant to be a replacement to the Medix V:\ drive that is provided to MUSOM students.

MU ServiceNow for Self-Service

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

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