- Desktop Services
Service Description Price Students Faculty & Staff Department/Grant Communities Application Software Support and Management Services Class 0 $100/month Class 1 $300/month Class 2 $900/month Class 3 $2,000/month Class 4 $5,000/month Class 5 $10,000/month Infringement Investigation Investigation and Documentation $60/person/hour, Typical: $450 Copyright infringement, first offense $50/person/hour Copyright infringement, second offense $100/person/hour Facilities/Client Support and Management Services Class 0 $100/month Class 1 $300/month Class 2 $900/month Class 3 $2,000/month Class 4 $5,000/month Class 5 $10,000/month Dedicated Service Desk Service Coverage for a given 8hr shift 5 days a week with vacation/holiday coverage to match current published service desk hours. $6,300/month/shift Service Desk Support Package, including standard Technical Support $29/person/month Customer Services Assist with backup of Customer Data $35/hour Assessment Consultation & Installation $35/hour Virus Removal and Restoration $35/hour Software Installation and Removal $35/hour Assistance with Desktop or Notebook Hardware $35/hour Surplus Computer Processing and Property Transfer $35/hour Consultation/Assistance/Management in Private Computer Lab/Classroom or other facility (College/Department Owned) $35/hour Work-at-home Operating System Download $35/download Software Fee Client workstation Software fee $63/year - Email & Cloud
Service Description Price Students Faculty & Staff Department/Grant Communities MUNet Virtual Drive S-5GB; F/S-5GB; D/G-5GB $0.00 Included in Base Service Additional virtual drive space $50/GB/year $1,200/TB/year
Archive quality (No Back-up) $800/TB/year MUNet Exchange Account F/S-10GB; D/G-10GB $0.00 Included in Base Service MUNet SharePoint Account F/S-10GB; D/G-10GB Included in base service Additional storage space $50/GB/year - Data Center and Servers
Service Description Price Students Faculty & Staff Department/Grant Communities Virtual Machine Services Server Type – Low vCPU 2/RAM 4/HDD GB <100 $100/month Server Type – Med vCPU 4/RAM 8/HDD GB <200 $200/month Server Type – High 1 vCPU 6/RAM 12/HDD GB <300 $300/month Server Type – High 2 vCPU 8/RAM 16/HDD GB <400 $400/month Server Type – High 3 vCPU 10/RAM 20/HDD GB <500 $500/month Server Backup Services File Backup/Restore due to other than equipment failure $50/hour ComVault tape backup services $0.025/MB Storage Add-ons Additional CPU -1vCPU $20/month Additional Memory -1GB $12.50/month Additional Storage w/backup 100GB $10/month Additional Storage w/backup 1TB $100/month Additional Storage w/o backup 100GB $6/month Additional Storage w/o backup 1TB $66/month Hardware Hosting Per U of rack space $5/month Machine Room Floor Space Rental Institutional Cabinet $25/sqft/month Non-Institutional Cabinet $50/sqft/month Rack Space Rental $5/RU/month Server Management Services Class 0 $100/month Class 1 $300/month Class 2 $900/month Class 3 $2,000/month Class 4 $5,000/month Class 5 $10,000/month - Website and Enterprise Applications
Service Description Price Students Faculty & Staff Department/Grant Communities MUNet Web Presence D/G – 1GB Included in base service. Additional Storage Space $50/GB/Year Website and Multimedia Development Basic Website Design and Development $50/hour Website Maintenance $25/hour Electronic Voting/Survey E-Voting/Survey $35/hour Programming/Analysis Services Basic Services $35/hour Advanced Services $60/hour Database Services $60/hour Multi-media Development $25/hour Database Management Services, subject to SLA Class 0 $100/hour Class 1 $300/hour Class 2 $900/hour Class 3 $2,000/hour Class 4 $5,000/hour Class 5 $10,000/hour - Communications
Service Description Price Students Faculty & Staff Department/Grant Communities Networking Install new MUNet Voice/Data Cable and Jack $350-$600 New MUNet Wireless 802.11 Access Point $1,500 Network Connection Maintenance Fee for each active MUNet Jack $7/month Network Connection Maintenance Fee for each wireless access point $22.50/month Internet Access Fee per Work Station (Individual user) $5.84/month Internet Access Fee per Work Station (Individual user higher use) $480/year Network Connection Annual Surcharge for QOS guarantees on MUNet, e.g., video services $180/year Surcharge for inbound dedicated WAN traffic $10/Mb/month Network Cards/Cables Network Cable Category 6 – 14 ft. $8.00 Network Cable Category 6 – 25 ft. $10.00 Wireless Installation Wireless enclosure costs – Pass through cost $650/installation 13-24 Station Lab/Classroom Switched 10/100/1000 Installation – Pass Through Cost $7,500/installation 25-48 Station Lab/Classroom Switched 10/100/1000 Installation – Pass Through Cost $15,000/installation WAN Connection 10Mb Carrier Grade WAN Connection $885/installation 100Mb Carrier Grade WAN Connection $1,600/installation 1000Mb Carrier Grade WAN Connection $2,650/installation Bulk Internet Access Bulk Internet Access Unmanaged per Mb/sec $35/month Bulk Internet Access Managed per Mb/sec $40/month Internet 2 TBD Desk Telephone $4/month Telecommunications Basic Analog Telephone Service $10/month Standard Telephone Service $7/month Telephone 24 Button Expansion Module $1.18/month Additional Voicemail Box $1/month VDN Rate $7/month Permanently forwarded DID number $7/month Long Distance Charges $0.05/minute Network Management Services, Subject to negotiation of a SLA Class 0 $100/month Class 1 $300/month Class 2 $900/month Class 3 $2,000/month Class 4 $5,000/month Class 5 $10,000/month - Media Services and Event Coverage
Service Description Price Students Faculty & Staff Department/Grant Communities Digital Signage Digital Signage Installation $150 Digital Signage Annual Contract for Content and Hardware Support $500 Digital Signage Content Creation $35 Digital Signage Hardware Support $35 Digital Signage Software Use $500 Production Field Production !1 person student crew; camera, audio, video) $25/hour Field Production (1 person student crew; camera, audio, video) $35/hour - Identity & Account Management
Service Description Price Students Faculty & Staff Department/Grant Communities TBD Description $0 TBD Description $0 - Campus Services
Service Description Price Students Faculty & Staff Department/Grant Communities Room Rental and Setup Connection/Setup Fee $35/hour, 1hr. min. Testing $35/hour, 1hr. min. Room rental $150 for 4 hour block per room Printing or Duplicating Laser Print 8.5″ x 11″ or 11″ x 17″ black/white $0.10/page Laser Print 8.5″ x 11″ or 11″ x 17″ full color $0.20/page