Desktop Services
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| Application Software Support and Management Services | Class 0 | $100/month | ||||
| Class 1 | $300/month | |||||
| Class 2 | $900/month | |||||
| Class 3 | $2,000/month | |||||
| Class 4 | $5,000/month | |||||
| Class 5 | $10,000/month | |||||
| Infringement Investigation | Investigation and Documentation | $60/person/hour, Typical: $450 | ||||
| Copyright infringement, first offense | $50/person/hour | |||||
| Copyright infringement, second offense | $100/person/hour | |||||
| Facilities/Client Support and Management Services | Class 0 | $100/month | ||||
| Class 1 | $300/month | |||||
| Class 2 | $900/month | |||||
| Class 3 | $2,000/month | |||||
| Class 4 | $5,000/month | |||||
| Class 5 | $10,000/month | |||||
| Dedicated Service Desk Service | Coverage for a given 8hr shift 5 days a week with vacation/holiday coverage to match current published service desk hours. | $6,300/month/shift | ||||
| Service Desk Support Package, including standard Technical Support | $29/person/month | |||||
| Customer Services | Assist with backup of Customer Data | $35/hour | ||||
| Assessment Consultation & Installation | $35/hour | |||||
| Virus Removal and Restoration | $35/hour | |||||
| Software Installation and Removal | $35/hour | |||||
| Assistance with Desktop or Notebook Hardware | $35/hour | |||||
| Surplus Computer Processing and Property Transfer | $35/hour | |||||
| Consultation/Assistance/Management in Private Computer Lab/Classroom or other facility (College/Department Owned) | $35/hour | |||||
| Work-at-home Operating System Download | $35/download | |||||
| Software Fee | Client workstation Software fee | $63/year |
Email & Cloud
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| MUNet Virtual Drive | S-5GB; F/S-5GB; D/G-5GB | $0.00 Included in Base Service |
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| Additional virtual drive space | $50/GB/year
$1,200/TB/year |
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| Archive quality (No Back-up) | $800/TB/year | |||||
| MUNet Exchange Account | F/S-10GB; D/G-10GB | $0.00 Included in Base Service |
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| MUNet SharePoint Account | F/S-10GB; D/G-10GB | Included in base service | ||||
| Additional storage space | $50/GB/year |
Data Center and Servers
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| Virtual Machine Services | Server Type – Low vCPU 2/RAM 4/HDD GB <100 | $100/month | ||||
| Server Type – Med vCPU 4/RAM 8/HDD GB <200 | $200/month | |||||
| Server Type – High 1 vCPU 6/RAM 12/HDD GB <300 | $300/month | |||||
| Server Type – High 2 vCPU 8/RAM 16/HDD GB <400 | $400/month | |||||
| Server Type – High 3 vCPU 10/RAM 20/HDD GB <500 | $500/month | |||||
| Server Backup Services | File Backup/Restore due to other than equipment failure | $50/hour | ||||
| ComVault tape backup services | $0.025/MB | |||||
| Storage Add-ons | Additional CPU -1vCPU | $20/month | ||||
| Additional Memory -1GB | $12.50/month | |||||
| Additional Storage w/backup 100GB | $10/month | |||||
| Additional Storage w/backup 1TB | $100/month | |||||
| Additional Storage w/o backup 100GB | $6/month | |||||
| Additional Storage w/o backup 1TB | $66/month | |||||
| Hardware Hosting Per U of rack space | $5/month | |||||
| Machine Room Floor Space Rental | Institutional Cabinet | $25/sqft/month | ||||
| Non-Institutional Cabinet | $50/sqft/month | |||||
| Rack Space Rental | $5/RU/month | |||||
| Server Management Services | Class 0 | $100/month | ||||
| Class 1 | $300/month | |||||
| Class 2 | $900/month | |||||
| Class 3 | $2,000/month | |||||
| Class 4 | $5,000/month | |||||
| Class 5 | $10,000/month |
Website and Enterprise Applications
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| MUNet Web Presence | D/G – 1GB | Included in base service. | ||||
| Additional Storage Space | $50/GB/Year | |||||
| Website and Multimedia Development | Basic Website Design and Development | $50/hour | ||||
| Website Maintenance | $25/hour | |||||
| Electronic Voting/Survey | E-Voting/Survey | $35/hour | ||||
| Programming/Analysis Services | Basic Services | $35/hour | ||||
| Advanced Services | $60/hour | |||||
| Database Services | $60/hour | |||||
| Multi-media Development | $25/hour | |||||
| Database Management Services, subject to SLA | Class 0 | $100/hour | ||||
| Class 1 | $300/hour | |||||
| Class 2 | $900/hour | |||||
| Class 3 | $2,000/hour | |||||
| Class 4 | $5,000/hour | |||||
| Class 5 | $10,000/hour |
Communications
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| Networking | Install new MUNet Voice/Data Cable and Jack | $350-$600 | ||||
| New MUNet Wireless 802.11 Access Point | $1,500 | |||||
| Network Connection Maintenance Fee for each active MUNet Jack | $7/month | |||||
| Network Connection Maintenance Fee for each wireless access point | $22.50/month | |||||
| Internet Access Fee per Work Station (Individual user) | $5.84/month | |||||
| Internet Access Fee per Work Station (Individual user higher use) | $480/year | |||||
| Network Connection Annual Surcharge for QOS guarantees on MUNet, e.g., video services | $180/year | |||||
| Surcharge for inbound dedicated WAN traffic | $10/Mb/month | |||||
| Network Cards/Cables | Network Cable Category 6 – 14 ft. | $8.00 | ||||
| Network Cable Category 6 – 25 ft. | $10.00 | |||||
| Wireless Installation | Wireless enclosure costs – Pass through cost | $650/installation | ||||
| 13-24 Station Lab/Classroom Switched 10/100/1000 Installation – Pass Through Cost | $7,500/installation | |||||
| 25-48 Station Lab/Classroom Switched 10/100/1000 Installation – Pass Through Cost | $15,000/installation | |||||
| WAN Connection | 10Mb Carrier Grade WAN Connection | $885/installation | ||||
| 100Mb Carrier Grade WAN Connection | $1,600/installation | |||||
| 1000Mb Carrier Grade WAN Connection | $2,650/installation | |||||
| Bulk Internet Access | Bulk Internet Access Unmanaged per Mb/sec | $35/month | ||||
| Bulk Internet Access Managed per Mb/sec | $40/month | |||||
| Internet 2 | TBD | |||||
| Desk Telephone | $4/month | |||||
| Telecommunications | Basic Analog Telephone Service | $10/month | ||||
| Standard Telephone Service | $7/month | |||||
| Telephone 24 Button Expansion Module | $1.18/month | |||||
| Additional Voicemail Box | $1/month | |||||
| VDN Rate | $7/month | |||||
| Permanently forwarded DID number | $7/month | |||||
| Long Distance Charges | $0.05/minute | |||||
| Network Management Services, Subject to negotiation of a SLA | Class 0 | $100/month | ||||
| Class 1 | $300/month | |||||
| Class 2 | $900/month | |||||
| Class 3 | $2,000/month | |||||
| Class 4 | $5,000/month | |||||
| Class 5 | $10,000/month |
Media Services and Event Coverage
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| Digital Signage | Digital Signage Installation | $150 | ||||
| Digital Signage Annual Contract for Content and Hardware Support | $500 | |||||
| Digital Signage Content Creation | $35 | |||||
| Digital Signage Hardware Support | $35 | |||||
| Digital Signage Software Use | $500 | |||||
| Production | Field Production !1 person student crew; camera, audio, video) | $25/hour | ||||
| Field Production (1 person student crew; camera, audio, video) | $35/hour |
Identity & Account Management
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| TBD | Description | $0 | ||||
| TBD | Description | $0 |
Campus Services
| Service | Description | Price | Students | Faculty & Staff | Department/Grant | Communities |
|---|---|---|---|---|---|---|
| Room Rental and Setup | Connection/Setup Fee | $35/hour, 1hr. min. | ||||
| Testing | $35/hour, 1hr. min. | |||||
| Room rental | $150 for 4 hour block per room | |||||
| Printing or Duplicating | Laser Print 8.5″ x 11″ or 11″ x 17″ black/white | $0.10/page | ||||
| Laser Print 8.5″ x 11″ or 11″ x 17″ full color | $0.20/page |