IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

Server Backup Services

This service is made available as needed for a fee.

Marshall University’s IT Infrastructure Systems department utilize Commvault, a Gartner Magic Quadrant leader in backup software solutions. Backups are required in the event of a hardware or software failure or a catastrophic event. The Commvault solution is used to backup servers, databases, files, applications, endpoints, and VMs with maximum efficiency according to data type and recovery profile. It leverages hardware snapshots and optimizes storage with de-duplication. Commvault allows for rapid recovery and restore of data along with continual reporting to improve backup and recovery processes. Our backup solution is not housed inside our primary Drinko data center but instead at our co-location on campus data center in Prichard Hall.

Service Description


File Backup/Restore due to other than equipment failure

Fee

$50 per hour

ComVault tape backup services

Fee

$0.02 per MB

For more information


Contact
systems@marshall.edu