IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

External Backup Drive Recommendations

Marshall University Information Technology recommends using one of three brands of external hard drives: Western Digital, Seagate, or Samsung SSD. These brands are the largest makers of hard drives in the world and offer the best product warranties. Many other external hard drive manufacturers often use Western Digital, Seagate, or Samsung hard drives in their final products labeled with their own packaging and controllers. Although Toshiba, Fujitsu, Hitachi are large suppliers of hard drives, they are not as large in the marketplace in the US and do not provide as good of warranties and support at this time.

NOTE: The following information is recommended for the purchase of external hard drives for the purpose of backing up personal data. These can be purchased at places like Best Buy, Office Depot, or online at Amazon or NewEgg. Marshall University employees who are purchasing backup drives for office use should contact their IT Service Provider or the IT Service Desk for supported product recommendations.

Portable Backup Drives
Desktop Backup Drives (require AC power)

 

MU IT recommends external hard drives that support USB 3.0. This newer standard should provide twice the speed of eSATA and nearly ten times the transfer speed of USB 2.0 and offer improved power management. USB 3.0 is backward compatible with USB 2.0. Devices interoperate with USB 2.0 platforms.