MU Information Security Alert

A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below.  Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL, and ensuring you expect the message and that it is legitimate.

IF YOU HAVE ALREADY CLICKED A LINK IN A MESSAGE SIMILAR TO THE ONE ABOVE, CHANGE YOUR PASSWORD AS SOON AS POSSIBLE and contact the IT Service Desk at (304)696-3200. 

 

IF YOU RECEIVE A FRAUDULENT EMAIL MESSAGE, WE ASK YOU TAKE THE FOLLOWING ACTION(s):

  1. (Optional) Report a suspicious email message sent to your @marshall.edu email address by forwarding the message to phishing@marshall.edu. You will receive an auto-reply confirming receipt of the message as well as additional instructions.
  2. Delete the message from your inbox.
  3. As long as you did not attempt to open the attachment, reply/click on the web link, or provide any personal information, no additional action is needed; however…
  4. If you attempted to open an attachment or visited a website where you submitted your username, password or other sensitive information, you should immediately contact the Marshall IT Service Desk at (304) 696-3200 / itservicedesk@marshall.edu.

 

Security Tip: Use of the ‘Skeptical Hover Technique’ Most email applications allow you to simply hover your mouse – without clicking – over an embedded web link to preview where the hidden link will try to send you if you should click it.

 

ALWAYS be suspicious of any unexpected email messages (regardless of the source) which include file attachments,  web URL’s, or are written with a sense of urgency that you must provide computer passwords or reveal personal financial information.

 

Phishing Scams and Compromised Accounts – What Should I Do?

https://www.marshall.edu/it/departments/information-security/compromise/

 

InfoSec Tips #7: Don’t Be Tricked

http://www.marshall.edu/it/training/infosec-tips-7/

 

Thank you for your continued awareness,

 

 

Tech Up Session Tonight!

 

Come join us!

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, August 29 from 4:30 to 6:30 p.m. in Drinko Library and Information Center Room 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine.  IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

For more information, please visit www.marshall.edu/techup

Adobe Creative Cloud licensing update

Marshall University students, faculty and staff who require the Adobe Creative Cloud software as part of their academic program or job function now have new and expanded access to this software suite.

This licensing enhancement expands the use to not only select University-owned computers, but also allows installation on an additional device including a personally-owned computer. This new capability is called ‘named-user-licensing’ and will be accessible via single-sign-on with your MUNet account credentials.

The University is funding this initiative for specific academic programs and business units. Named-user licensing will allow students, faculty, and staff to install and run the complete Adobe Creative Cloud Suite on up to two computers that they use, including their own personal computer, but is limited to one active computer at a time.

Eligible students include those enrolled in a major under the College of Arts and Media (CAM) and other select courses. Students enrolled in an eligible course outside of CAM may receive access for the duration of the approved course’s term.  Check my eligibility.

If a student needs access to Adobe Creative Cloud software for a specific course, please ask your instructor to complete the online request form to Request Access to Adobe Creative Cloud apps.

If your use is not course-related, then you may want to consider purchasing a personal license through Adobe Creative Cloud with an educational discount. Users with active license assignments (personal and enterprise) may use the Adobe Creative Cloud applications in one of our technology labs and designated classrooms across campus.

Students, Faculty and Staff who need access to Adobe Creative Cloud apps for their academic or administrative work should complete the online request form to create their license assignment.

Please visit the following website www.marshall.edu/it/adobe for further information, to check your eligibility, and to request access.

Still have questions or having issues with installing or updating your Creative Cloud license? Please contact the IT Service Desk via chat, phone 304-696-3200, email itservicedesk@marshall.edu, or in person.

Improve your technology security awareness using Lynda Campus

Marshall University Information Technology provides access to Lynda Campus for ALL students, faculty and staff. This service provides the university, and the members of its community, with easy online access to in-depth training demos on a wide variety of topics underlining important technical and life skills.

 

 

 

 

 

Members of the Marshall community utilize technology on a day-to-day basis and Lynda Campus provides easy ways to improve technology skills including how to safeguard your computer, keep your digital data secure, properly managing your passwords, protect your online privacy, and to help you prevent viruses and security breaches across your devices. Learning, understanding and executing these technology skills will benefit and protect you and the university as a whole.

Related topics include:

Learning Computer Security and Internet Safety
Cybersecurity Awareness: Mobile Device Security
Password Management Playlist

To access these videos and more, visit Lynda.marshall.edu and sign in using your MUNet Account username and password. Access is available both on and off-campus. Lynda.com is also available in the app store for smart devices.

Benefits to using lynda.com include:

Unlimited access to courses on a wide variety of technologies and disciplines
Up-to-date content to keep skills current and learn new skills
New courses added each week
Tutorials taught by recognized industry experts
Access to instructors’ exercise files to follow along as you learn
Closed captioning and searchable, time-coded transcripts
Beginner to advanced courses
Option to watch complete courses or bite-size videos as you need them

 

Need assistance?
Lynda.com System Requirements

Contact the IT Service Desk, located on the first floor in the Drinko Library and Information Center, email: itservicedesk@marshall.edu or call 304-696-3200.

We Are….IT! Double Feature Friday – Ryan Adkins & Dave Daniel

This week is a “Double Feature Friday!” MUIT is spotlighting two of our employees, Ryan Adkins and Dave Daniel, that recently took part in the Highlands Museum & Discovery Center’s fifth annual “Dancing With Our Stars,” philanthropic event. During this event, local “celebrities” are paired with professional dancers to compete against each other for the mirror ball trophy. This event was attended by more than 550 people, and was the largest financial gain the Museum had seen in the event’s history. This year has broken all previous fundraising records held over the last five years.

 

Ryan and his partner Mary (pictured above left) moved on from each round based on the number of $1 votes they received, which is set aside for charity. The competition brought about a wide variety of dance styles from country all the way to Bollywood. Events like this are just one of Ryan’s many interests. Dave and his partner Lauren (pictured above right) also had a great time participating. While Ryan was the professional in his duo, Dave was the celebrity. He is well-known in his hometown of Ashland, KY, where the event is held every year. To get to know more about Ryan and Dave, check out their bio features below.

 

Ryan Adkins, Classroom Support Technician (TECI)

 

 

 

 

 

 

 

What degrees do you hold? 
B.A. & M.A. in History
Both from Marshall University

How would you describe your role in 10 words or less?
I provide technology support for TECI classrooms.

What is your favorite thing about working in IT or at MU?
When I can help show somebody how to use technology in a way they’ve never considered, or that makes their job easier. That’s a great feeling.

What is your favorite restaurant in the Huntington/Charleston area?
Too many to choose from, but right now fried tofu in the pad thai at Surin of Thailand is at the top of my list!

Favorite vacation spot? 
The mountains or the beach, as long as there are no people nearby.

What are you currently watching/binging?
“Psych!” You know that’s right.

What are some of your favorite pastimes or hobbies? 
Everything from sci-fi/fantasy books and video games to building my own light saber out of hardware store parts and circuit boards.

Plug in your LinkedIn!
https://www.linkedin.com/in/rsadkins

How can someone from our community reach you?
adkins318@marshall.edu

Dave Daniel, ASAP Lead

 

 

 

 

 

 

 

 

 

What degrees do you hold?
Bachelors – Management Information Systems
Masters – Technology Management

How would you describe your role in 10 words or less?
Banner System Security Administrator, BDM/Workflow Administrator and Database Analyst.

What is your favorite thing about working in IT or at MU?
I love being on a campus and the way that it is constantly new and vibrant. Continually being engaged with new ideas and cultures in an incredible valuable thing to have at a workplace.

What is your favorite restaurant in the Huntington/Charleston area?
21 at The Fredrick.

Favorite vacation spot?
St. Augustine, FL. I got married there and my family has a place just south of there that we go visit a few times a year.

What are you currently watching/binging?
MindHunter, ridiculously interesting and good.

What are some of your favorite pastimes or hobbies?
My family is my #1 past time. I also co-own a Social Media Marketing & Consulting company, The Social Rip, and also Chair a Non-Profit, Build Ashland, in my hometown of Ashland, KY. I absolutely love doing both of these hobbies. It allows me to get to work with local government, other non-profits, local businesses, and meet some really good people. Plus, it brings help to so many in need, which is what it’s all about.

Plug in your LinkedIn!
https://www.linkedin.com/in/daved4/

How can someone from our community reach you?
davefdaniel@gmail.com

We Are….IT! Feature Friday – Crystal Stewart

Welcome to the first installment of “Feature Fridays”. Where we sit down with employee of the Information Technology Department and learn about their favorite things about not only their positions, but Marshall University.

Crystal Stewart, IT Client Engagement Manager

What degrees do you hold?
BBA – Accounting
MS Adult Education
All obtained from Marshall University

How would you describe your role in 10 words or less?
Faculty and Staff Training, Services Marketing, Student Liaison, Social Media

What is your favorite thing about working in IT or at MU?
I love the Marshall family and working with students!

What is your favorite restaurant in the Huntington/Charleston area?
21 at the Frederick

Favorite vacation spot?
The beach.

What are you currently watching/binging?
Black Mirror on Netflix

What are some of your favorite pastime activities?
I love crafty creative stuff with planners, photography, sun worshiping, and volunteering for AKPsi.

Plug your LinkedIn!
https://www.linkedin.com/im/crystalleestewart

How can someone from our community reach you?
crystal.stewart@marshall.edu

MU Alert Test – Spring 2018

Marshall University will be conducting a test of the MU Alert emergency messaging system on Wednesday, January 24, 2018 at 10 a.m.. This is an opt-in service available to MU community members. Subscribers are asked to be sure they receive a message by noon on Wednesday, and if necessary update their contact information via the myMU interface. If the information is correct and no message was received, please email mualert@marshall.edu with details on which method (text, email, and/or voice) did not work and the details for each pertinent method. Please sign up or update your information prior to 5:00 p.m. on Tuesday, January 23rd to be included on the test.

Additional information is available on the MU Alert website.

Tech-Up – Spring 2018

All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.

Scheduled dates are:

Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)

Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.

“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.

Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.

For additional information, visit our TechUp page or contact Tiffany Bowes, bowes1@marshall.edu or call 304-696-4801.

Use Eduroam for secure WiFi at participating institutions when traveling

Marshall University’s Information Technology Department’s continued partnership with Eduroam, a WiFi authentication service, allows Marshall students, faculty and staff to access wireless networks from other participating institutions while they are off-campus.  Eduroam is available at more than 12,000 locations worldwide, including more than 450 colleges and universities. In addition, it provides high speed roaming to over 69 countries.  If you are a student, faculty or staff member who will be traveling over winter break, keep this available service in mind and log into Eduroam at a participating campus near you and have access to a secure WiFi network.

Students, faculty, and staff can use their Marshall University email address and password to access the network. Just as members of Marshall’s community can take advantage of this opportunity while away from campus, individuals visiting Marshall University from a partner Eduroam institution can access WiFi connection without requesting “MU guest “credentials.

For more information visit eduroam-U.S. website or http://www.marshall.edu/it/services/researchcomputing/eduroam/ contact the IT Service Desk.

-Kristin Salustro, MUIT Marketing Intern

 

MUIT Interns participate in WV Makes Festival

 

West Virginia Makes Festival- October 6th, 2017

The Robert C. Byrd Institute (RBCI) will be hosting this year’s Fourth Annual West Virginia Makes Festival on Marshall University’s Memorial Student Center Plaza, from 9 a.m. to 2 p.m., this Friday, October 6th, 2017.  This Festival is a celebration of the ingenuity and creativity of makers statewide as well as initiators closer to home.   Marshall University’s Information Technology division will be represented by students in our intern program.

There will be interactive demonstrations given by the interns, including an IT Service Desk queue manager, digital signage providing information on access to available lab computers, cognitive facial recognition, wifi router installation project, and the primer of the IT Chatbot Assistant.  The IT Service desk will soon be able to access MU students’ basic information allowing them to sign in and schedule appointments by simply tapping their MUID.  Visitors to the Drinko Library and Information Center will now be able to track the availability of computers in the building, allowing students to see which devices are accessible on each floor of the library.  A new facial recognition system will be implemented in Drinko to improve security and monitor access to restricted rooms.  In addition, the Marshall website will be premiering an IT Chatbot Assistant to help assist students and staff with various troubleshooting scenarios.

Click for further information on the WV Makes Festival.

Additional information regarding the MUIT TIER Lab and how to become an intern.

Marshall University Information Technology Contact: crystal.stewart@marshall.edu.

-Kristin Salustro, MUIT Marketing Intern