IT Service Desk Update


IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link


The Marshall University PBX is one of the most flexible systems on the market today. It has the capacity to serve the entire university system and the ability to customize each telephone set to best meet departmental needs. The phone system allows five-digit dialing between the Huntington Campus, the Mid Ohio Valley Center (MOVC), our South Charleston campus, and all Marshall Health  and School of Medicine facilities. Marshall University offices are equipped with state-of-the-art telephones. Callers are able to dial directly to any user, bypassing an operator and saving time for both the caller and the called party. Telephone installation and move requests are to be directed to the University Information Technology Service Desk.

The Division of Information Technology is excited to announce the launch of Microsoft Skype for Business. Skype for Business (SfB) is a unified communications solution that integrates desk phones or headset devices with Microsoft Outlook, instant messaging, group and personal video conferencing into a single solution. Collaboration made easy for users on and off campus.  To get a better understanding, please watch this short video by Clicking Here.

Service Description

Microsoft Skype for Business
Basic Analog Telephone Service
Standard Telephone Service
Telephone 24 Button Expansion Module
Additional Voicemail Box
VDN Rate
Permanently Forwarded DID Number
Long Distance Charges

For more information

Contact IT Service Desk