Full Deployment of Banner 9

01/09/19 –  Please note:  Additional updates will be added to the bottom of this post.

Marshall University Information Technology has been working with campus employees as we switch over to Banner 9 from the Banner 8 User Interface.  Ellucian, our Banner vendor, will no longer provide updates to Banner 8 after January 1, 2019.  We have reached this milestone and will be disabling access to the Ellucian Banner 8 forms at the end of this week.  The core Banner system is not changing, only the way Banner users interact with the Banner database.

** All Banner users should be using Banner 9**

Banner 9 is a web browser interface, and contains all of the Banner 8 features and functionality along with some new features.  Currently, the preferred browser to use is Firefox version 60 or higher.  We are actively working on making the Chrome, Safari, and Edge browsers available as well.  These browsers currently work, but Firefox has shown to have fewer issues than the other browsers.

MUIT has put together an informational video which explains how to access Banner 9, and demonstrates some of the basic navigation differences you will experience moving from Banner 8.  There is also a Banner 9 Navigational Guide available for users.  All Banner 9 information can be found on the Banner 9 main page.

MUIT is providing several Banner 9 Navigation Training sessions through January 2019 that can be attended in person or remotely via Skype for Business.  Additional and up to date training information can be found on the Marshall University HR website in the “Banner Related Courses” section.  Please check the training site for schedule updates

If you have any problems accessing Banner 9 services or need technical assistance, please contact the IT Service Desk via chat, phone 304-696-3200, email itservicedesk@marshall.edu, or in person.


UPDATE:  01/11/19  ~Brent Maynard

Today will be that last day for Banner 8 Form access to the Marshall University Banner system.

Banner 9 training schedule has been updated on the HR training web page.

To help facilitate access to the Banner 9 forms, we are updating the Banner Web Page with a new menu structure.  For the next week or so, we are still recommending users use the Firefox browser to help alleviate the timeout issues with Banner 9.  After you return from the Martin Luther King holiday, the Banner 9 Forms environment will support all supported browsers.  More info will be coming next week.

Please review the following screen shot, and the menu options.  The first two links are the Production Banner 9 environment, with the first link for Firefox browsers and the second link for all others.  The third link gives access to the Custom Banner forms (FWAWV11, GWATPAC, etc).

The new web page will be published later this afternoon.

V: Drive Migration to One Drive [MUIT Services Change/Update]

Marshall University will be migrating all V: Drive storage to Microsoft OneDrive in the coming months. We will be creating V: Drive space for all new students for the 2019 spring term but will no longer provision V: Drive space for new users after February 2019.  We are continuing through February to accommodate any faculty who have specific V: Drive needs outlined in their syllabi. We ask that all faculty update your syllabi to reflect the use of Microsoft Office 365 OneDrive account instead.

All Marshall University Faculty and Staff that use the V: Drive for storage should, as soon as possible, migrate all your data to your OneDrive account.  Existing users will have access until Fall 2019, and it is recommended to have all contents moved from your V: Drive before the start of the Fall 2019 term.  You can do so by going to portal.microsoftonline.com, logging in with your MUNet username and password, choose “work or school account”, and simply drag and drop files into OneDrive. Alternatively, you can install the OneDrive desktop app and drag and drop files into a folder in that location.

Some of the benefits of using OneDrive are:

  • More storage space – 1 Terabyte (vs. 5 GB on V: Drive)
  • Recovering deleted items in Office 365
  • Access from multiple devices
  • Office 365 Mobile app available so you can access from anywhere on the go
  • Collaboration / sharing with colleagues or family and friends
  • Integration with other Microsoft Office 365 Applications

Additional information can be found at www.marshall.edu/it/office365 and individual training sessions can be scheduled by emailing it_training@marshall.edu.

As always, if you need technical assistance, please contact the IT Service Desk via chat, phone 304-696-3200, email itservicedesk@marshall.edu, or in person.

Drinko Library and Information Center to host open house Sept. 5

Faculty and staff are invited to join Libraries and Online Learning and the Division of Information Technology for the 2018 Drinko Open House from 3 to 6 p.m. Wednesday, Sept. 5, on the 3rd floor of the Drinko Library and Information Center on the Huntington campus.

During the event, guests will be encouraged to take a tour of Drinko Library to learn more about IT and Library and Online Learning services including circulation, inter-library loans, the Writing Center, Instructional Design Center, ID Office, IT Service Desk, Marshall Digital Scholar and more.

The event will also showcase the location of all service areas in the building as well as information about additional services available from both departments and refreshments will be available.

More info at:


Adobe Creative Cloud licensing update

Marshall University students, faculty and staff who require the Adobe Creative Cloud software as part of their academic program or job function now have new and expanded access to this software suite.

This licensing enhancement expands the use to not only select University-owned computers, but also allows installation on an additional device including a personally-owned computer. This new capability is called ‘named-user-licensing’ and will be accessible via single-sign-on with your MUNet account credentials.

The University is funding this initiative for specific academic programs and business units. Named-user licensing will allow students, faculty, and staff to install and run the complete Adobe Creative Cloud Suite on up to two computers that they use, including their own personal computer, but is limited to one active computer at a time.

Eligible students include those enrolled in a major under the College of Arts and Media (CAM) and other select courses. Students enrolled in an eligible course outside of CAM may receive access for the duration of the approved course’s term.  Check my eligibility.

If a student needs access to Adobe Creative Cloud software for a specific course, please ask your instructor to complete the online request form to Request Access to Adobe Creative Cloud apps.

If your use is not course-related, then you may want to consider purchasing a personal license through Adobe Creative Cloud with an educational discount. Users with active license assignments (personal and enterprise) may use the Adobe Creative Cloud applications in one of our technology labs and designated classrooms across campus.

Students, Faculty and Staff who need access to Adobe Creative Cloud apps for their academic or administrative work should complete the online request form to create their license assignment.

Please visit the following website www.marshall.edu/it/adobe for further information, to check your eligibility, and to request access.

Still have questions or having issues with installing or updating your Creative Cloud license? Please contact the IT Service Desk via chat, phone 304-696-3200, email itservicedesk@marshall.edu, or in person.

Emeritus VP Dr. Miller Authors Book

Emeritus Vice President of Information Technology Dr. Arnold Miller has authored an e-book with Jack L. Dickinson, a staff member of the Special Collections Department of Morrow Library. This e-book “In the Beginning… A Legacy of Computing at Marshall University” is on the early computing history of Marshall University. It covers the 40 years between 1959 and 1999. This book includes images of the various systems, several comments from users, and hardware and software descriptions. It is available as a free download on Marshall Digital Scholar at http://mds.marshall.edu/lib_manu/8.

Improve your technology security awareness using Lynda Campus

Marshall University Information Technology provides access to Lynda Campus for ALL students, faculty and staff. This service provides the university, and the members of its community, with easy online access to in-depth training demos on a wide variety of topics underlining important technical and life skills.






Members of the Marshall community utilize technology on a day-to-day basis and Lynda Campus provides easy ways to improve technology skills including how to safeguard your computer, keep your digital data secure, properly managing your passwords, protect your online privacy, and to help you prevent viruses and security breaches across your devices. Learning, understanding and executing these technology skills will benefit and protect you and the university as a whole.

Related topics include:

Learning Computer Security and Internet Safety
Cybersecurity Awareness: Mobile Device Security
Password Management Playlist

To access these videos and more, visit Lynda.marshall.edu and sign in using your MUNet Account username and password. Access is available both on and off-campus. Lynda.com is also available in the app store for smart devices.

Benefits to using lynda.com include:

Unlimited access to courses on a wide variety of technologies and disciplines
Up-to-date content to keep skills current and learn new skills
New courses added each week
Tutorials taught by recognized industry experts
Access to instructors’ exercise files to follow along as you learn
Closed captioning and searchable, time-coded transcripts
Beginner to advanced courses
Option to watch complete courses or bite-size videos as you need them


Need assistance?
Lynda.com System Requirements

Contact the IT Service Desk, located on the first floor in the Drinko Library and Information Center, email: itservicedesk@marshall.edu or call 304-696-3200.

We Are….IT! Feature Friday – Jon Cutler

Picture of Jon Cutler

Jon Cutler

Chief Information Security Officer



What degrees do you hold?
B.B.A Emphasis on Business Information Systems – Marshall University
M.S Emphasis in Technology Management – Marshall University
Certified Information Systems Security Professional (CISSP)

How would you describe your role in 10 words or less?
I manage risk and raise awareness of information security around campus.

What is your favorite thing about working in IT or at MU?
The variety of people and professions. One day I may be talking to a faculty member who is an expert in science or arts, the next day I may be talking with a group of students, and after that work with campus administrators over in Old Main. I never go home thinking “Wow, my job is so boring.”

What is your favorite restaurant in the Huntington/Charleston area?
Whatever is new, especially with different types of international food. Most recently I’ve just visited Shangri-La Chinese restaurant, they are great!

What is your favorite vacation spot?
Someplace outdoors, but not too crowded. Recently visited the Pacific Northwest and enjoyed their old-growth forests. Standing in the middle of a grove of trees that have been around for 500-700 years…it can really change your perspective on what’s important.

What are you currently watching/Binging?
I believe our TV is stuck on the Home & Garden (HGTV) channel with the usual group of do-it-yourself and fixer-upper shows. Also enjoy a good sci-fi or psychology-thriller on Netflix.

What are some of your favorite pastime activities?
Planes, trains, and automobiles. I enjoy airshows and aircraft museums. I also have been building and flying model radio-controlled (R/C) aircraft. Growing up in Huntington I have always loved the railroad, but have a deep interest in learning more about the era of ‘big steam engines’ (1900-1950’s). Automobiles, well I love to hop in the car with my wife Mona and go to places where we can see…planes and trains.

What is your LinkedIn?

How can someone from our community reach you?

We Are….IT! Feature Friday – Gary Hall

Gary Hall

Manager, Information Services

What degrees do you hold?
B.B.A, Accounting – Marshall University
A.S, Computer Programming – Guildford Technical Community College.

How would you describe your role in 10 words or less?
I manage staff support of TECI and UCF for the campus community.

What is your favorite thing about working in IT or at MU?
The diverse people I work with.

What is your favorite restaurant in the Huntington/Charleston area?
Backyard Pizza, Black Sheep Burritos and Brews, The Ale House, Taste of Asia.

What is your favorite vacation spot?
Florida Gulf. I like the clear water, just the way the beaches are. More Caribbean than the east coast.

What are some of your favorite pastime activities?
Motorcycle riding, brewing beer, reading.

How can someone from our community reach you?

We Are IT… Feature Friday – Shriya Khanal


Shriya Khanal

Database Analyst

What degrees do you hold?
BBA – Information Technology obtained from Pune Univeristy

How would you describe your role in IT?
Ensuring that data is available, protected from loss and corruption, and easily accessible as needed.

What is your favorite thing about working in IT or at MU?
I love that there is always something new to learn in the university, and I consider myself very fortunate to work in a field that is always changing and growing with new technologies, capabilities, and ideas.

What is your favorite restaurant in the Huntington/Charleston area?
Olive Garden and Bricks and Barrels in Charleston.

What is your favorite vacation spot?
I love beaches, and my all time favorites are Myrtle and Virginia Beach.

Who inspires you?
Stephen Hawking inspires me a lot. He was an extraordinary soul from our generation.

What is the best concert you’ve ever attended?
Music Midtown 2017 in Atlanta.

What is something you can’t live without?
The Internet.

What is the most adventurous thing you’ve done?
White water rafting.

What are some of your favorite pastime activities?
I love traveling, playing sports, and reading novels in my free time.

How can someone from our community reach you?

We Are… IT! Feature Friday – Sarah Quarles

Sarah Quarles

IT Security Analyst

What degrees do you hold?
BS – Integrated Science & Technology with an emphasis in Digital Forensics obtained from Marshall University

How would you describe your role?
I assist the CISO in protecting the security of IT infrastructure, devices on the network, and sensitive university data. I maintain the client inventory and software deployment system, Symantec Endpoint Protection antivirus management server, and the MU Alert contact database. Also involved in patch management, license compliance, vulnerability testing, incident response, and more.

What is your favorite thing about working in IT or at MU?
Getting exposed to various new technologies and software, while applying my technical skills and ideas. I also enjoy the higher education atmosphere and getting to walk around the beautiful campus.

What is your favorite restaurant in the Huntington/Charleston are?
Jewel City – Best fish tacos in the world!

What is your favorite vacation spot?
The beach or a cabin our in the woods where I can hike or kayak. Anywhere warm and near moving water.

What are you currently watching/binging?
Classic movies from the 30s-50s.

What are some of your favorite pastime activities?
Sewing, classic movies, hiking, kayaking, outdoors, running, lifting weights, and working out.

Any additional interests you’d like to add?
I’m a volunteer seamstress for Sow for Love, a non-profit organization that provides recyclable feminine products, clothing, and hygiene kits to poverty-stricken families in Haiti. I also operate video cameras at my church and the information desk for the children’s ministry.

How can someone from our community reach you?

Plug in your LinkedIn
Sarah Quarles